Mary Ann Onesa
Summary
Dynamic professional with proven expertise in administrative support and customer engagement, honed at McLennan Ross LLP. Excelled in maintaining records and store operations, boosting sales performance through effective strategies. Skilled in data entry and fostering positive customer experiences, demonstrating a commitment to excellence and a knack for exceeding employer expectations.
Overview
16
16
years of professional experience
Work History
Office Clerk
McLennan Ross LLP
06.2018 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming clients professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Retail Sales Coordinator
Blus Women's Wear
10.2008 - 10.2019
- Collaborated with marketing department to develop targeted advertising campaigns that drove brand awareness.
- Assisted in the planning and execution of seasonal merchandising resets, optimizing product placement for maximum exposure.
- Coordinated staff schedules to ensure optimal coverage during peak shopping hours.
- Boosted sales performance by implementing effective visual merchandising strategies.
- Enhanced customer satisfaction through attentive service and product recommendations.
- Maintained a clean, attractive store environment that facilitated positive customer experiences.
- Managed cash registers accurately, reconciling daily receipts and preparing bank deposits as needed.
Education
Bachelor of Science - Major in Management
Jose Rizal University
Mandaluyong City Philippines10-2002
Skills
- Data entry
- Customer engagement
- Maintaining records
- Store operations
- Administrative support
- File organization
Languages
English
Professional Working
Timeline
Office Clerk
McLennan Ross LLP
06.2018 - Current
Retail Sales Coordinator
Blus Women's Wear
10.2008 - 10.2019
Bachelor of Science - Major in Management
Jose Rizal University
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