Maryann McBryan
Spruce Grove,AB
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
8
8
years of professional experience
Work History
Bookkeeping Assistant
Stony Plain and Parkland Pioneer Museum
Stony Plain, Alberta
01.2024 - Current
- Compiled statistical and financial data to enhance business optimization strategies.
- Reconciled accounts with statements, ensuring accurate balances and histories.
- Supported accounting functions with professional business correspondence and reports.
- Monitored budget variances throughout the year to manage spending efficiently.
Sales Associate
Village Fashions
Stony Plain, Alberta
05.2023 - 12.2024
- Delivered exceptional customer service to foster trust and enhance relationships.
- Created visually appealing store displays to attract customers and drive sales.
- Maintained up-to-date knowledge of sales promotions, return policies, and security practices.
- Collaborated with sales team members to achieve collective targets and improve performance.
- Assisted customers in locating products, responding to inquiries, and providing product recommendations.
- Utilized conflict resolution training to address customer complaints professionally.
- Processed transactions efficiently through a point-of-sale system.
Store Manager
Caprice Consignment
Edmonton, Alberta
01.2017 - 03.2023
- Recruited, trained, and supervised a staff of 10 to enhance team performance.
- Managed inventory from over 20,000 consignors, ensuring optimal stock levels.
- Organized multiple fashion shows and in-store events to boost brand visibility.
- Produced live videos on social media to drive sales growth.
- Resolved customer concerns promptly, fostering trust and loyalty.
- Balanced sales and reconciled cash for effective opening and closing operations.
- Set priorities and delegated tasks to staff, aligning with business objectives.
- Monitored employee performance, identifying gaps for targeted improvement.
Education
Certification - Dietary Technology Diploma
Nait
EdmontonSkills
- Customer service excellence
- Store operations management
- Sales training and hiring
- Product merchandising
- Communication and interpersonal skills
- POS systems and data entry
- Event promotion
Courses
- Office-related courses include "Microsoft Excel" (NAIT)
- "Secrets of Being a Front Desk Superstar" (Skillpath Seminars)
- Retail Sales Academy; Professional Certification
Volunteer Activities
- Youth with a Misson, Edmonton
- Summer Camp Cook; Camp Caroline, Circle Square Ranch
References
- Available Upon Request
Timeline
Bookkeeping Assistant
Stony Plain and Parkland Pioneer Museum
01.2024 - Current
Sales Associate
Village Fashions
05.2023 - 12.2024
Store Manager
Caprice Consignment
01.2017 - 03.2023
Certification - Dietary Technology Diploma
Nait
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