Mary Ann Foley
Quispamsis
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Enjoy fast paced environments. Work well under pressure. Enjoy working with the public.
Overview
35
35
years of professional experience
1990
1990
years of post-secondary education
1
1
Certification
Work History
Administration Assistant
Sobeys Inc
Rothesay
04.1990 - Current
- Managed daily office operations and maintained organized administrative systems.
- Coordinated schedules and appointments for management and team members.
- Assisted in preparing reports and presentations for internal meetings.
- Coordinated and maintained daily schedules to ensure seamless operations and time management.
- Ensured compliance with food safety regulations, maintaining a safe and hygienic workplace.
- Facilitated the recruitment process by coordinating interviews and managing candidate communications.
- Processed billing tasks efficiently to support administrative operations.
- Processed invoices with accuracy to ensure timely payments and maintain financial records.
- Handled correspondence, including emails, phone calls, and customer inquiries.
- Supported inventory management by tracking supplies and placing orders as needed.
- Facilitated communication between departments to ensure smooth workflow.
- Maintained filing systems, ensuring documents were easily accessible and up to date.
- Trained new staff on administrative procedures and company policies.
- Provided administrative support to management team.
- Performed data entry tasks accurately within specified timeframes.
- Answered incoming calls in a professional manner.
- Organized and maintained files, including electronic records.
- Provided general clerical support as required by departmental needs.
- Checked stock to determine inventory levels and maintain office supply products.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Processed financial documents, contracts, expense reports and invoices.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained employee attendance records according to company policies.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
Sysrem Trainer
Sobeys Inc
Rothesay
09.2003 - 09.2004
- Trained employees across NB on the implementation and usage of a new system.
- Trained employees on-site to enhance their proficiency in system operations.
- Facilitated the implementation of new system processes.
- Managed project timelines to ensure timely delivery of training programs.
- Provided post-implementation support to stores, ensuring seamless integration of new systems.
Deli Manager
Sobeys Inc
Rothesay
07.1999 - 07.2002
- Managed daily deli operations to ensure product quality and freshness.
- Trained and supervised staff in food preparation and safety protocols.
- Developed schedules to optimize team efficiency and coverage during peak hours.
- Maintained inventory levels and ordered supplies to meet customer demand.
- Implemented merchandising strategies to enhance product visibility and sales.
- Ensured compliance with health regulations and company standards for food safety.
- Resolved customer inquiries and complaints to maintain high service standards.
- Collaborated with management on promotional events to increase deli traffic.
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Monitored daily sales reports to maximize profitability.
- Supervised deli staff to ensure efficient customer service.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Managed daily operations of the deli including staffing, scheduling, merchandising.
- Addressed employee performance issues promptly while also providing feedback and coaching as needed.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Conducted regular inspections of all refrigeration units to ensure temperature compliance with health codes.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Established policies and procedures for the safe storage and rotation of food products.
- Collaborated with other departments within the store to ensure smooth operations.
- Enforced company policies and procedures while maintaining a positive work environment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
St. Vincent's
Saint John, NBSkills
- Office management
- Scheduling coordination
- Document preparation
- Billing processing
- Inventory management
- Customer relationship management
- Employee training
- Data entry accuracy
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Confidential document control
- Meeting logs management
- Administrative support
- File organization
- Customer relations
- Data entry
- Scheduling
- Appointment scheduling
- Inventory supplies
- Telephone reception
Certification
- Food safety certification
Affiliations
- Reading
- Walking
- Outdoor yard work
- Family time
References
References available upon request.
Timeline
Sysrem Trainer
Sobeys Inc
09.2003 - 09.2004
Deli Manager
Sobeys Inc
07.1999 - 07.2002
Administration Assistant
Sobeys Inc
04.1990 - Current
St. Vincent's