Mary Ebbinga
Red Bluff,CA
Summary
At H & R Block Tax Group, I excelled in maintaining client confidentiality and analyzing financial records, ensuring accuracy in tax returns. My expertise in income tax preparation and strong organization skills led to increased client satisfaction. I adeptly built relationships, providing exceptional customer service and accurate, timely tax solutions. Detail-oriented Tax Preparer with 15 years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.
Overview
16
16
years of professional experience
Work History
Tax Preparer
H & R Block Tax Group
01.2009 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Education
High School Diploma -
Roodhouse High School
Roodhouse, ILSkills
- Organization skills
- Document Preparation
- Income Tax Preparation
- Local, state, and federal tax returns
Timeline
Tax Preparer
H & R Block Tax Group
01.2009 - Current
High School Diploma -
Roodhouse High School
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