Mary Ann Diaz
St. John's,NL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marks Work Warehouse
10.2023 - Current
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Expo/Runner
Swiss Chalet Restaurant
10.2023 - Current
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Ensuring a visually appealing presentation for guests.
Kitchen Staff Member
Mary Brown's
03.2023 - 09.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Manager
Mcdonalds Philippines
03.2016 - 02.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Arts - Journalism And Mass Communication
LA CONSOLACION COLLEGE MANILA
Manila Philippines05.2015
Skills
- Order Processing
- Sales Development
- Inventory Control
- Promotional support
Languages
English
Full Professional
TAGALOG
Native or Bilingual
Timeline
Sales Associate
Marks Work Warehouse
10.2023 - Current
Expo/Runner
Swiss Chalet Restaurant
10.2023 - Current
Kitchen Staff Member
Mary Brown's
03.2023 - 09.2023
Manager
Mcdonalds Philippines
03.2016 - 02.2023
Bachelor of Arts - Journalism And Mass Communication
LA CONSOLACION COLLEGE MANILA
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