Mary Ann P. Abadam
San Diego
Summary
Professional retail associate with over 22 years of practical experience in delivering exceptional customer service, driving sales, and building lasting customer relationships. Expertise in product knowledge, inventory management, and POS operations. A consistently top-performing sales professional with a passion for exceeding customer expectations and contributing to a positive and profitable store environment.
Overview
26
26
years of professional experience
Work History
Store Attendant
Marine Corps Community Services
09.2003 - Current
- Managed inventory by receiving shipments, stocking shelves, and monitoring stock levels to minimize shortages and maximize sales.
- Assisted with opening and closing procedures, including cash reconciliation, security checks, and ensuring store readiness for daily operations.
- Offered product recommendations and provided detailed information on product features and benefits, increasing sales and enhancing the customer shopping experience.
- Maintained a clean, organized, and visually appealing store environment by stocking shelves, arranging displays, and ensuring overall store presentation.
- Provided hands-on training and mentorship to new employees, guiding them through daily tasks, answering their questions, and providing constructive feedback to improve their performance.
Mortgage Loan Processor
Clover Capital / Global Equity Finance
09.2003 - 03.2012
- Reviewed and analyzed loan applications and supporting documentation (credit reports, income verification, asset statements) to determine borrower eligibility and compliance with lending guidelines
- Collaborated with loan officers to resolve complex loan scenarios and find solutions that meet the needs of both the borrower and the lending institution.
- Conducted thorough reviews of loan files to identify potential fraud or misrepresentation, mitigating risk for the lending institution.
- Documented all communication and actions taken on loan files in a clear and concise manner, maintaining a complete and auditable record.
Lead Stocker
Jewel Company
06.1999 - 09.2003
- Supervised and coordinated a team of stockers, delegating tasks and providing guidance to ensure efficient and accurate product placement throughout the store.
- Trained and mentored new stockroom employees on proper stocking procedures, inventory management techniques, and safety protocols, resulting in a well-trained and productive team.
- Prioritized stocking tasks based on sales data, customer demand, and promotional schedules, ensuring that high-demand items were consistently available on shelves.
- Conducted regular inventory audits and reconciled discrepancies between physical inventory and electronic records, identifying and correcting errors promptly.
- Implemented and enforced quality control measures to ensure that all merchandise was properly stored, handled, and displayed, minimizing product damage and loss.
Nurse Aide
Community Health Group
06.1999 - 09.2003
- Monitored vital signs (temperature, pulse, respiration, blood pressure) and reported any changes or abnormalities to the nursing staff.
- Maintained a clean and safe environment for patients, following infection control protocols and adhering to facility policies and procedures.
- Collaborated with the nursing staff to develop and implement individualized care plans for patients.
- Assisted with range-of-motion exercises and other therapeutic activities, as directed by the nursing staff or physical therapist.
Education
General Studies Associate - Management
New Era College
Manila, PhilippinesSkills
- Communication (Written & Verbal)
- Customer Service/Patient Care
- Inventory Management
- POS Systems Operation
- Cash Handling
- Sales Techniques
- Problem-Solving
- Financial Analysis
- Document Verification
Languages
English
Native language
Tagalog
Proficient
C2
Timeline
Store Attendant
Marine Corps Community Services
09.2003 - Current
Mortgage Loan Processor
Clover Capital / Global Equity Finance
09.2003 - 03.2012
Lead Stocker
Jewel Company
06.1999 - 09.2003
Nurse Aide
Community Health Group
06.1999 - 09.2003
General Studies Associate - Management
New Era College
Similar Profiles
Amber ChristophersonAmber Christopherson
Director of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community ServicesDirector of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community Services
Aleisa Denn August GuevarraAleisa Denn August Guevarra
EXPERIENCE SPECIALIST at FLIGHT LINE MARINE MART MARINE CORPS COMMUNITY SERVICES MIRAMAREXPERIENCE SPECIALIST at FLIGHT LINE MARINE MART MARINE CORPS COMMUNITY SERVICES MIRAMAR
Cassio BorgesCassio Borges
Child And Youth Programs Assistant at Marine Corps Community ServicesChild And Youth Programs Assistant at Marine Corps Community Services
Ian PiferIan Pifer
Student Volunteer at TRIO Upward BoundStudent Volunteer at TRIO Upward Bound
Britney Munoz ArriazaBritney Munoz Arriaza
Youth Development Teacher at La Jolla ElementaryYouth Development Teacher at La Jolla Elementary