Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Maryana Kato

Belle River,ON

Summary

A motivated and responsible individual with a solid technical background and a strong ability to manage software applications. I am skilled at handling challenging work, demonstrating excellent time management, and delivering results both independently and within team settings. Known for my leadership abilities, communication skills, and attention to detail in problem-solving and planning, I am committed to contributing effectively to your organization’s success. I have a proven track record of dependability and am frequently praised by peers for my hard work and dedication. I am eager to learn, grow, and apply my skills to help your company achieve its goals. With a flexible schedule and a strong sense of responsibility, I aim to leverage my abilities to make a meaningful contribution to your team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Supervisor

Food Basics
Windsor, Ontario
02.2024 - Current
  • Greeted customers warmly and promptly responded to their needs, enhancing their overall experience.
  • Processed cash and card transactions efficiently and accurately, ensuring smooth checkout operations.
  • Assisted customers in locating items, completing purchases, and enrolling in store reward programs.
  • Managed returns, refunds, and resolved transaction issues to maintain customer satisfaction.
  • Responded quickly to customer requests, ensuring the store environment remained clean and organized.
  • Stayed informed about ongoing promotions and highlighted sales opportunities to customers.
  • Streamlined checkout procedures, reducing wait times and improving overall efficiency.
  • Resolved customer complaints with professionalism, contributing to improved customer loyalty and retention.

Child Care Teacher

Your Wooden Treehouse Inc
Belle River, Ontario
04.2021 - 09.2023
  • Communicated regularly with parents regarding children’s behavior, daily activities, and any concerns, ensuring transparency and strong parent relationships.
  • Fostered emotional and social development by encouraging positive self-concept, empathy, and cooperation among children.
  • Worked one-on-one and in small groups with children to teach essential social, communication, and problem-solving skills.
  • Maintained a clean, organized, and sanitized environment, ensuring safety and hygiene for all children.
  • Supported motor skill development in preparation for preschool, using fun and engaging activities.
  • Applied positive reinforcement techniques to promote patience, cooperation, and positive behavior in children.
  • Monitored and redirected inappropriate behavior in a calm and constructive manner, ensuring a positive classroom environment.

Customer Service Representative / Receptionist

Dominion Barber Shop & Spa
Windsor, Ontario
07.2020 - 11.2021
  • Greeted visitors warmly and provided assistance, ensuring a positive first impression and smooth customer experience.
  • Maintained clean and sanitized workstations, ensuring all tools and equipment were in top condition for daily operations.
  • Quickly learned new skills and processes, contributing to enhanced efficiency and productivity within the team.
  • Demonstrated punctuality and a strong work ethic with an excellent attendance record, consistently arriving ready to work.
  • Actively listened to customers’ requests, ensuring full understanding before addressing any concerns or providing assistance.
  • Managed appointment scheduling, including booking, cancellations, and rescheduling, both over the phone and in person.
  • Explained benefits of skin care products to clients.

Education

Real Estate

Humber College
Toronto, ON
05-2025

High School Diploma -

St. Anne Secondary School
Belle River, ON
06-2021

Skills

Customer Service & Communication:

  • Excellent customer service skills, with a focus on building relationships
  • Professional telephone etiquette and active listening
  • Ability to resolve conflicts and provide solutions through effective problem resolution

Leadership & Team Management:

  • Strong leadership and supervision abilities, including team motivation and development
  • Positive reinforcement to boost team morale and productivity
  • Skilled at coordinating team activities, and providing guidance for planning and decision-making

Organizational & Time Management:

  • Exceptional organizational skills with the ability to prioritize and manage multiple tasks
  • Proven track record in planning, coordination, and meeting deadlines
  • Strong time management skills, ensuring efficient completion of projects

Adaptability & Learning:

  • Eager to learn new skills and adapt to changing environments
  • Flexible schedule with the ability to adjust to different work needs and conditions
  • Ability to quickly absorb new information and apply it to enhance work performance

Personal Attributes:

  • Friendly and approachable demeanor, fostering positive interactions with colleagues and customers
  • Patience and empathy in working with others, ensuring supportive and effective communication
  • Reliable and trustworthy, with a strong sense of responsibility and commitment to tasks

Technical Skills:

  • Competent in a variety of computer software and applications
  • Skilled in filing documents and maintaining an organized record-keeping system
  • Excellent multitasking abilities, ensuring smooth operations even in busy environments

Languages

English
Native/ Bilingual
Arabic
Full Professional
Chaldean
Limited

Certification

  • Ontario Security Guard Certificate
  • Standard First Aid
  • Basic Rescuer CPR + AED
  • EPI-Pen Injector
  • Worker Heath & Safety Awareness in 4 Steps

Timeline

Cashier/Supervisor

Food Basics
02.2024 - Current

Child Care Teacher

Your Wooden Treehouse Inc
04.2021 - 09.2023

Customer Service Representative / Receptionist

Dominion Barber Shop & Spa
07.2020 - 11.2021

Real Estate

Humber College

High School Diploma -

St. Anne Secondary School

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Maryana Kato