Mary An Castillo
Calgary,AB
Summary
Dynamic professional with a proven track record at East West College, adept in organization and verbal communication. Excelled in enhancing client satisfaction through effective scheduling and data entry, alongside implementing aromatherapy and massage techniques for improved relaxation and stress relief. Demonstrates exceptional time management and telephone skills, ensuring operational excellence and positive first impressions.
Overview
2
2
years of professional experience
Work History
Receptionist
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Intern
East West College
11.2022 - Current
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Maintained accurate records of client progress, ensuring effective ongoing treatment plans were developed and implemented.
Education
Bachelor of Science - Massage Therapy
East West College
Calgary, AB05.2025
Associate of Science - Medical Office Assistant
Bow Valley College
02.2019
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Verbal and written communication
Scheduling
Swedish Massage
Deep Tissue Massage
Stretching Techniques
Professional Communication
Relaxation Techniques
Myofascial Release
Lymphatic Drainage
Self-Care Practices
Trigger Point Massage
Range of Motion Improvement
Languages
English
Full Professional
Cooking, Baking and Workout.
Cook Filipino dishes like Stir fry noodles(pancit) and Spring rolls (lumpiang shanghai). Bake special bread such as ensaymadas, macaroons, and cakes.
Timeline
Intern
East West College
11.2022 - Current
Receptionist
Bachelor of Science - Massage Therapy
East West College
Associate of Science - Medical Office Assistant
Bow Valley College
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