Maryama Mohamud
Toronto,On
Summary
Outgoing and friendly Receptionist with experience in handling customer inquiries efficiently and professionally serving as the first point of contact to clients. A reliable and effective communicator with the necessary skills to work in a fast-paced environment by providing administrative support to clients and internal staff.
Overview
10
10
years of professional experience
Work History
RECEPTIONIST
AT RACEWAY CHRYSLER JEEP RAM
01.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines including licensing over 15 vehicles in a day.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed over 50 phone calls per day by answering phones promptly and directing incoming calls to correct offices.
Operations as cashier
Value Village
04.2017 - 11.2019
- Accurately record and deal with customer returns and exchanges
- Greeted customers with enthusiasm and hospitality
- Arrived to work prepared and on time
- Maintained and restocked inventory
- Answered phone calls and managed inquiries and complaints
- Built relationships with customers to encourage repeat business.
- Became Halloween coordinator due to reliability and customer relations.
- Employee of the quarter - Sept 2017
Fast Food Cashier and Sales Associate
Canada's Wonderland
04.2013 - 11.2015
- Managed and handled customer complaints
- Arrived on time and prepared
- Cleaned and organized unit
- Effectively took orders in timely manners
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Education
License Certificate - Dental Hygiene
Georgian College of Applied Arts And Technology
Barrie, ON12.2024
High School Diploma -
Can-AIM Highschool
2 Elmhurst Dr, Etobicoke11.2015
Bachelor of Science - Biology
York University
4700 Keele St, Toronto, ON M3J 1P32014
Skills
- Excellent communication verbally and written, with ability to convey information clearly and concisely
- Meticulous and detail oriented professional
- Microsoft Word, Excel, and PowerPoint, and Internet Research
- Proficient in making inbound calls to clients in regards to their personal information and purchases
- Handled multiple phone calls, while overseeing front of store and desk
- Able to work well in teams, contributing ideas and cooperating with others to achieve common goals
- Quick to embrace challenges and changes by being adaptive in busy environments
- Warm and welcoming
Timeline
RECEPTIONIST
AT RACEWAY CHRYSLER JEEP RAM
01.2020 - Current
Operations as cashier
Value Village
04.2017 - 11.2019
Fast Food Cashier and Sales Associate
Canada's Wonderland
04.2013 - 11.2015
License Certificate - Dental Hygiene
Georgian College of Applied Arts And Technology
High School Diploma -
Can-AIM Highschool
Bachelor of Science - Biology
York University