Maryam Zafarullah

I developed strong time management skills by delivering notes within two business days while highlighting key concepts to nurture student comprehension. Utilizing digital note-taking improved my attention to important details and consciousness to ensure legibility for others. This position taught me the importance of maintaining an inclusive and respectful environment.

Assisted in teaching Bangla and Bangladeshi culture to children in Bangla School. I enriched cultural events by promoting community participation and implementing cultural awareness on special days through performances such as native Bengali dances. I learned educational practices by developing engaging lesson plans and coordinating with primary language teachers to create a curriculum. This role taught me the benefits of multilingualism by helping me understand how language diversifies our community.

I assisted in instructing Writing 109: The Pixar Story at the University of Victoria's Department of Writing. I developed strong technical skills in online classroom management and lecture editing. This role taught me effective problem-solving and the importance of transparent communication in collaborative environments. Driven by my determination to help students succeed, I facilitated their comprehension of cinematic storytelling, gaining an appreciation for leadership and a deeper understanding of the value of diverse ideas among peers.

I worked as a medical office assistant for nearly two years to understand the healthcare field. I learned to communicate sympathetically with patients and maintain a compassionate work environment. Developed efficient triage skills, managing urgent care calmly and professionally. Additionally, this role enhanced my customer service skills and the importance of confidentiality and integrity to foster patient trust. Balancing clinical and administrative responsibilities prepared me to deliver empathetic, precise care to all individuals.

I worked as a crew member for over a year, gaining valuable experience in customer service and teamwork in a fastpaced, high-stress environment. My ability to adapt quickly to new situations and coordinate with colleagues produced synchronous group cooperation. I developed strong problem-solving skills by handling numerous time-sensitive customer interactions each shift and addressing concerns empathetically. Working at McDonald's cultivated my interpersonal skills and sparked my interest in entrepreneurship.