More than 10 years of experience working in a customer service environment providing support to customers and satisfying their needs. Knowledge of administrative tasks, including "Reception", "Bookkeeping", "Customer Care", "Client Communication" and "Handling Cash". A talent for listening, establishing trust, and being dedicated to finding the right solutions for clients. Knowledge of "Foods", "Beauty & Cosmetics Material and Use". Enough skills in working with Microsoft Office, including Word and Excel. Excellent bilingual communication skills in English, and Farsi
Overview
11
11
years of professional experience
Work History
Customer Care & Service
Mahroo Beauty Institute
06.2013 - 04.2024
Reception & Handling Cash/Payments
Sales
Administrative Works including Appointments, Provide Consultancy and Taking Care of Bookings
Inventory Management for Raw Material and Medical Tools
Established Strong Customer Service Skills Through Daily, Frequent Interactions with Clients
Customer Care & Service
Khazar Cement Co.
06.2013 - 04.2024
Office Reception
Sales
Administrative Work
Customer Care including Providing Consultancies for Instruction
Established Strong Customer Service Skills Through Daily, Frequent Interactions with Clients
Customer Care & Service
Abzar Mahdi Co.
06.2013 - 04.2024
Office Reception
Sales
Administrative Work
Customer Care including Providing Consultancies for Instruction
Established Strong Customer Service Skills Through Daily, Frequent Interactions with Clients
Education
Certifie Of Skills - Application Of Beauty & Fitness Equipment and Devices
Organization of Technical and Vocational Education of the country
Tehran
01.2022
5S Courses - Specific Course of Administrative Works & Labor Laws General Courses of Office Management
Industrial Management Organization
Tehran
01.2007
Bachelor Degree - English Translation
Azad University
Karaj
01.2003
Timeline
Customer Care & Service
Mahroo Beauty Institute
06.2013 - 04.2024
Customer Care & Service
Khazar Cement Co.
06.2013 - 04.2024
Customer Care & Service
Abzar Mahdi Co.
06.2013 - 04.2024
Certifie Of Skills - Application Of Beauty & Fitness Equipment and Devices
Organization of Technical and Vocational Education of the country
5S Courses - Specific Course of Administrative Works & Labor Laws General Courses of Office Management