Maryam Siamardi
North York,Ontario
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Service Manager
Scaddabush Italian Kitchen and Bar
01.2024 - Current
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
- Carefully interviewed, selected, trained, and managed staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bar Manager
Scaddabush Italian Kitchen and Bar
11.2022 - 01.2024
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed all day-to-day operations within budgeted guidelines.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Maintained effective supply levels by monitoring and reordering bar stock and dry goods.
- Trained staff on proper beverage making procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
Restaurant Manager
Boston Pizza
06.2019 - 11.2022
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Waitress
Pickle Barrel
11.2017 - 06.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Health Studies - Health Studies
York University
Toronto04.2023
Skills
- Schedule Management
- Resource Allocation
- Conflict Resolution
- Service Documentation
- Workplace Safety
- Culture development
- Staff Supervision
- Proficient in Microsoft
- Inventory Management
Languages
English
Native or Bilingual
Farsi
Full Professional
Timeline
Service Manager
Scaddabush Italian Kitchen and Bar
01.2024 - Current
Bar Manager
Scaddabush Italian Kitchen and Bar
11.2022 - 01.2024
Restaurant Manager
Boston Pizza
06.2019 - 11.2022
Waitress
Pickle Barrel
11.2017 - 06.2019
Bachelor of Health Studies - Health Studies
York University
Similar Profiles
Angelo TorresAngelo Torres
Line cook at Nuna ( Kitchen+Bar)Line cook at Nuna ( Kitchen+Bar)
MAT CANCELAMAT CANCELA
Host/Takeout at Scaddabush Italian Kitchen & BarHost/Takeout at Scaddabush Italian Kitchen & Bar
Lexa LavieLexa Lavie
Server at Scaddabush Italian Kitchen & BarServer at Scaddabush Italian Kitchen & Bar