Maryam Sepehr
Port Moody,BC
Overview
14
14
years of professional experience
Work History
Client Services Coordinator
Global Migration Company
Vancouver, BC
01.2020 - Current
- Coordinated client meetings to individualized service.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Connected with clients through consultative strategies to understand and address requirements.
- Responded to customer calls and emails to answer questions about services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Reviewed final works to spot and correct errors in punctuation, grammar and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Communicated effectively with clients, following up after submission of work to confirm satisfaction and understanding.
- Interpreted conversations simultaneously to help both parties conduct business and handle personal concerns.
- Translated documents in Farsi and English.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Supported student education by accompanying non-English speaking individuals to classes, study sessions and assemblies to translate instruction, conversation and documents.
Translator
HSM
Vancouver, BC
08.2019 - 02.2020
Cashier
HomeSense
Nanaimo, BC
10.2018 - 05.2019
English Teacher
Alvand High School
Tehran, Iran
09.2009 - 07.2017
Student Advisor
Danesh High School
Tehran, Iran
09.2014 - 07.2016
- Advised students individually and in groups on academic programs for individual interests.
- Pointed students to relevant information about academic and personal support services available on campus.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Identified issues that hindered student achievement.
- Helped students develop organizational, time management and study skills.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Collaborated with parents, teachers and administrators in development, evaluation and revision of school programs.
English Teacher
Danesh High School
Tehran, Iran
09.2010 - 07.2016
Education
Master of Arts - Master of Education in Leadership
Vancouver Island University
Nanaimo, BC04.2020
Bachelor of Arts - English Literature
Kharazmi University
Iran07.2013
Bachelor of Arts - Theatre
Sooreh University
Iran07.2005
Skills
- Active Listening
- Self- management
- Critical thinking
- Social engagement
- Good sense of organization and planning
- Innovation
- Strong attention to details
- Positive Learning Environment
- Flexibility and Adaptability
- Time management
Activities/ Community Envolvement
2019-Now Parents and children Helper, Volunteer, Iranians Information Center, Canada
2019-Now Parents and children Helper, Volunteer, Iranians Newcomer community center, Canada 2018-2019 Translator and Helper, Volunteer, Central Vancouver Island Multicultural Society
2018-2019 ESL teacher assistance, Volunteer, Vancouver Island University 2018-2019 Peer Helper, Volunteer, Vancouver Island University 2018-2019 Blood Service, Volunteer
2015-2017 Volunteer student advisor at 2 deprived areas 2015-2017 Volunteer high school teacher at 2 deprived areas 2015-2017 Lectured at 3 local schools.
2012-2015 Lifeguard Rescue, Volunteer
Timeline
Client Services Coordinator
Global Migration Company
01.2020 - Current
Translator
HSM
08.2019 - 02.2020
Cashier
HomeSense
10.2018 - 05.2019
Student Advisor
Danesh High School
09.2014 - 07.2016
English Teacher
Danesh High School
09.2010 - 07.2016
English Teacher
Alvand High School
09.2009 - 07.2017
Master of Arts - Master of Education in Leadership
Vancouver Island University
Bachelor of Arts - English Literature
Kharazmi University
Bachelor of Arts - Theatre
Sooreh University
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