Maryam Sattari
Toronto,ON
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Sobeys
Toronto, ON
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Customer Service Representative
Sobeys
Toronto, ON
10.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Board of Directors Member
Misagh Tajhiz Pooya
Tehran Iran
01.2016 - 12.2022
- Optimized existing designs, reducing production costs and enhancing overall performance.
- Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
- Drafted documentation detailing design requirements and technical specifications.
Commercial Expert
Pars Pardad
Tehran, Iran
01.2014 - 12.2016
- Advised on capture strategy, solutions and costing and pricing deals.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Leveraged and deployed B2B pricing tools.
- Constructed business case models and identified credible value-based calculations.
Art Teacher
Hakimeh High School
Tehran, Iran
09.2013 - 06.2014
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
- Enhanced student creativity by incorporating various art mediums and techniques into lessons.
- Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
- Taught classes on painting, collage, and color theory.
Education
Advanced Diploma - Architecture Technology
Humber College
Toronto, ON06.2024
Bachelor in Architectural Science - Architecture
Parand Azad University
Parand , Iran 06.2016
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Model making
- Architectural drafting
- Revit Expertise
- AutoCAD proficiency
- Motivated self-starter
- Classroom Management
- Motivating students
Languages
English
Native or Bilingual
French
Limited Working
Persian
Native or Bilingual
Turkish
Full Professional
Timeline
Supervisor
Sobeys
07.2023 - Current
Customer Service Representative
Sobeys
10.2021 - Current
Board of Directors Member
Misagh Tajhiz Pooya
01.2016 - 12.2022
Commercial Expert
Pars Pardad
01.2014 - 12.2016
Art Teacher
Hakimeh High School
09.2013 - 06.2014
Advanced Diploma - Architecture Technology
Humber College
Bachelor in Architectural Science - Architecture
Parand Azad University