MARYAM SAMUEL
Compassionate and customer-focused professional with experience in healthcare support, interpretation services, customer service, and community assistance. Demonstrated ability to remain calm during high-pressure situations, effectively multitask, communicate with diverse populations, and provide accurate information while following established procedures. Certified in CPR and First Aid with Medical Office Assistant training and multilingual communication skills in English, Urdu, Hindi, and Punjabi. Skilled at managing multiple priorities simultaneously while maintaining attention to detail and delivering excellent service. Seeking to contribute strong communication, problem-solving, multitasking, and public service skills as an Emergency Medical Dispatcher with Toronto Paramedic Services.
Work History
Customer Service & Returns Associate / Cashier
3 Years 5 Months- Resolve customer concerns professionally in high-volume environments.
- Gather, verify, and process information accurately while following policies and procedures.
- Manage multiple tasks simultaneously while maintaining attention to detail and service standards.
- Work collaboratively with supervisors and team members to achieve operational goals.
Teacher
3 Years- Managed groups of up to 26 children while maintaining safety and organization.
- Demonstrated leadership, effective communication, and accurate record-keeping.
Medical Interpreter
2 Years- Facilitated communication between healthcare providers and patients in English, Urdu, Hindi, and Punjabi.
- Explained medical procedures and instructions clearly and accurately.
- Maintained confidentiality and professionalism while supporting patient care.
Education
Medical Office Assistant Diploma
GED
Skills
Languages
Certification
- CPR Certification
- First Aid Certification