Dental Office Receptionist
12.2021 - 03.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Greeted and assisted customers, providing product information, recommendations, and ensuring positive experience.
- Handling cash, credit card, and digital payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
