Maryam Razavi
Vancouver,BC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Seller
Kourosh Mall
Isfahan
10.2020 - 12.2023
Seller
Hyperstar
Isfahan
07.2018 - 06.2019
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Greeting customers and assisting them with inquiries about products or services
- Providing detailed information about product features, pricing, and promotions
- Demonstrating product usage and benefits to customers
- Processing transactions accurately and efficiently using the point-of-sale system
- Handling customer complaints or concerns in a professional and timely manner
- Collaborating with team members to achieve sales targets and improve customer service standards
Education
Diploma - Science
Khadijeh Kobra School
Isfahan06.1995
Skills
- Customer Engagement
- Marketing Strategies
- Inventory Management
- Sales Techniques
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Seller
Kourosh Mall
10.2020 - 12.2023
Seller
Hyperstar
07.2018 - 06.2019
Diploma - Science
Khadijeh Kobra School