MARYAM RAHMAN
Mississauga
Summary
A self-motivated and highly reliable professional, Bachelor of Science graduate, and student of Regulatory Affaris with experience in customer service and health sector, who is willing to work in an environment that provides the opportunity to further develop according to the mission and vision of your organization.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Supervisor
Shoppers Drug Mart
06.2022 - Current
- Managing the customer service functions, including cash, cashiers and merchandising
- Received Employee of the month twice in less than two years
OneTHP Epic Support Position
Trillium Health Partner
09.2020 - 11.2020
- Supported the implementation of Epic (the Hospital Information System) by performing administrative and computer technology duties in accordance with knowledge of both life science and hospital policies, while maintaining confidentiality and professionalism
- Provided one-on-one support to end-users on the units during the go-live phase of Epic
- Engaged in liaison with colleagues by working across three sites (Mississauga Hospital, Credit Valley Hospital, Queensway Hospital) and remotely
- Received Certificate of Recognition for dedication to accomplishing tasks and goals
Deputy Returning Officer
Elections Canada
09.2021
- Confirmed electors are eligible and ready to vote by completing appropriate paperwork
- Handled the ballots, kept records, counted the ballots and organized voting materials
Volunteer
Evidence Aid
01.2021 - 01.2022
- Identifying and summarizing systematic reviews to add to collections of evidence for humanitarian aid work
Education
Ontario College Graduate Certificate - Regulatory Affairs
Sheridan College
Brampton, ON04.2025
Honours Bachelor of Science - Double Major in Biology And Environmental Science
University of Toronto Mississauga (UTM)
Mississauga, ON04.2020
Skills
- Strong organizational and time management abilities, demonstrated through the ability to maintain accuracy and accomplish tasks by set deadlines
- Excellent communication skills with fluency in English, Pashto, Dari, Urdu, and Hindi, with the ability to engage in presentation of materials
- Well-developed interpersonal and conflict resolution skills used to engage in negotiations to achieve the best of solutions
- Effective teamwork and leadership skills when working with diverse groups of people to ensure successful management and communications
- Proven ability to adapt to new situations by embracing challenges that arise and taking initiative as self-starter by assessing situations, taking control, and independently perform tasks
- Team building
- Complex Problem-solving
- Workflow management
- Verbal and written communication
- Customer service
- Schedule development
- Strategic planning
- Quality control
- End-user training
- Analytical mindset
- Cross-functional coordination
- System configuration
- Regulatory compliance
Languages
English
Full Professional
Timeline
Supervisor
Shoppers Drug Mart
06.2022 - Current
Deputy Returning Officer
Elections Canada
09.2021
Volunteer
Evidence Aid
01.2021 - 01.2022
OneTHP Epic Support Position
Trillium Health Partner
09.2020 - 11.2020
Ontario College Graduate Certificate - Regulatory Affairs
Sheridan College
Honours Bachelor of Science - Double Major in Biology And Environmental Science
University of Toronto Mississauga (UTM)
Similar Profiles
Rizul SukhijaRizul Sukhija
Front Store Supervisor at Shoppers Drug MartFront Store Supervisor at Shoppers Drug Mart
Joudy YounisJoudy Younis
Volunteer at Shoppers Drug MartVolunteer at Shoppers Drug Mart
Vali OrchardVali Orchard
Pharmacist at Shoppers Drug Mart 1337Pharmacist at Shoppers Drug Mart 1337
MELISSA SERRAMELISSA SERRA
Beauty Boutique Manager at Shoppers Drug MartBeauty Boutique Manager at Shoppers Drug Mart
KOMAL DARPANKOMAL DARPAN
CASHIER / CUSTOMER SERVICE REPRESENTATIVE at AdonisCASHIER / CUSTOMER SERVICE REPRESENTATIVE at Adonis