Maryam Pouyaan
Richmond Hill,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Store Associate
Hyper Star
09.2021 - 10.2023
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Contributed to loss prevention efforts by monitoring store activity closely during shifts.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
TARBIAT HIGHSCHOOL
IRAN06.1994
Skills
- Payment Processing
- Product display
- Customer Service
- Shipment Processing
- Customer Assistance
- Problem-solving acumen
Languages
English
Limited Working
Timeline
Store Associate
Hyper Star
09.2021 - 10.2023
High School Diploma -
TARBIAT HIGHSCHOOL
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