Hi, I’m
Maryam Nikooharf Khayer
Vancouver,BC
Summary
Highly skilled and dedicated professional with extensive experience in reception and supervisory roles within the market sector. Demonstrates exceptional customer service capabilities, efficient front desk management, and effective team leadership. Proficient in handling high call volumes, scheduling appointments, and maintaining accurate records. Strong communicator with excellent problem-solving abilities, ensuring adherence to company standards and regulatory requirements. Committed to enhancing operational efficiency and fostering positive client relationships in a dynamic and fast-paced environment.
Overview
4
years of professional experience
1
Certification
Work History
Whole Foods Market
Team Member
01.2024 - Current
Job overview
- Ensured the highest standards of freshness and quality to exceed customer expectations.
- Upheld impeccable cleanliness and implemented stringent safety protocols to prioritize customer well-being.
- Provided attentive and friendly service, consistently enhancing the shopping experience.
- Collaborated effectively with team members to optimize operations and deliver exceptional service.
- Committed to continuous learning and innovative strategies for process improvement.
- Orchestrated seamless front-of-house operations to deliver a cohesive customer experience.
- Contributed to team success through efficient and precise completion of tasks.
Vanak Market And Deli
Supervisor
09.2022 - 12.2023
Job overview
- Operated cash register with precision for cash, check, and credit card transactions, maintaining exceptional accuracy levels
- Provided attentive assistance to customers, efficiently managing returns, refunds, and transaction discrepancies to ensure satisfaction
- Implemented positive mentoring techniques to train and develop new cashiers, maximizing team performance and contributions
- Collaborated with management team to develop strategic plans for business growth and improvement
- Maintained flexible schedule to accommodate business needs, ensuring seamless operations during fluctuating demand.
Kimiyagaran Company
Receptionist
02.2020 - 08.2022
Job overview
- Warmly welcomed visitors and customers, offering professional and knowledgeable assistance.
- Operated a multi-line phone system with proficiency, ensuring prompt and accurate call management
- Executed administrative tasks meticulously, including filing, data entry, and document preparation
- Utilized Microsoft Office Suite (Word, Excel, Outlook) for document creation, and email correspondence
- Successfully managed multiple tasks, consistently meeting time-sensitive deadlines
Education
Mohajer IravaniTehran, Iran
High School Diploma
06.2021
Skills
- Customer Service Excellence
- Effective Communication and Interpersonal Skills
- Leadership and Team Collaboration
- Problem-Solving and Adaptability
- Attention to Detail and Compliance
- Task Management and Operational Efficiency
- Data Entry Proficiency
Languages
Farsi
Native or Bilingual
Certification
- Serving It Right
- Food Handler Essential Course
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Member
Whole Foods Market
01.2024 - Current
Supervisor
Vanak Market And Deli
09.2022 - 12.2023
Receptionist
Kimiyagaran Company
02.2020 - 08.2022
Mohajer Iravani
High School Diploma
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