Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryam Maghsoudi

North Vancouver,BC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Bank
Tehran, Tehran
11.2022 - 04.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Salesperson

Tefal store
Tehran, Tehran
08.2020 - 10.2022
  • Provided personalized service to build relationships with customers.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Collaborated with team members to develop effective sales plans.
  • Advised customers on the latest product features and benefits.
  • Developed key customer relationships to increase sales.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.

Sales Associate

LC Waikiki stor
Tehran, Tehran
02.2019 - 08.2020

· Help customers choose the right clothing based on their style and size.

· Explain product details like fabric and design.

. Build strong relationships with clients through good service.

· Stay informed about new collections and trends.

· Work towards meeting sales goals.

· Address customer complaints and returns professionally.

Keep the store looking organized and attractive

Education

Bachelor of Science - Economics

Allame Tabatabaei
Tehran

Skills

  • Problem Resolution
  • Retail Marketing
  • Follow-up skills
  • Retail sales customer service
  • Hardworking
  • Time managing
  • Adaptability
  • team working

Timeline

Customer Service Representative

Bank
11.2022 - 04.2024

Salesperson

Tefal store
08.2020 - 10.2022

Sales Associate

LC Waikiki stor
02.2019 - 08.2020

Bachelor of Science - Economics

Allame Tabatabaei
Maryam Maghsoudi