maryam kawmakli
Ottawa,Ontario
Summary
With a proven track record at Days Inn, I excel in delivering exceptional customer service and managing front desk operations efficiently. Skilled in cash handling and adept at multitasking, my strong organizational abilities and excellent communication skills ensure guest satisfaction and streamlined hotel operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Receptionist
days inn
Ottawa, Ontario
06.2023 - Current
- Greeted guests upon arrival, answered inquiries and provided information about hotel services.
- Checked in guests using established procedures, verified guest identification and credit card information.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
Juice Maker
Rambutan juice
Ottawa, Ontario
10.2022 - 08.2023
- Operated blenders and other equipment to prepare juice drinks according to recipes.
- Monitored inventory of ingredients, notified supervisor when supplies were low, and restocked items as needed.
- Cleaned work surfaces, juicing equipment, and utensils in accordance with food safety regulations.
Waitress
Alhalabi
Ottawa, Ontario
03.2021 - 10.2022
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
Education
Diploma - Police Foundation
Algonquin College
Ottawa04-2025
High School Diploma -
St. Pius X High School
1481 Fisher Ave, Ottawa, ON K2C 1X406-2023
Skills
- Strong organizational and time-management skills
- Exceptional communication and guest registration abilities
- Cash handling and excellent customer service
- Multitasking and problem solving
Certification
- Victim Rights in Canada
- Customer Service in the Police Environment
- WHMIS
- Class G Ontario drivers License
- CPR level "C"
- First Aid
Languages
Arabic
Professional
Timeline
Hotel Front Desk Receptionist
days inn
06.2023 - Current
Juice Maker
Rambutan juice
10.2022 - 08.2023
Waitress
Alhalabi
03.2021 - 10.2022
Diploma - Police Foundation
Algonquin College
High School Diploma -
St. Pius X High School
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