Maryam Karshe
Edmonton,Canada
Summary
Detail-oriented administrative professional with experience in healthcare coordination, patient support, and advanced office administration. Skilled in EMR systems (Connect Care), medical terminology, and scheduling complex workflows. Known for strong organizational skills, confidentiality, and effective communication with patients, staff, and multidisciplinary teams. Seeking to contribute expertise as an Administrative Support V in Cardiac Sciences to support seamless operations and exceptional patient care.
Overview
9
9
years of professional experience
Work History
Support Worker
Family Connections
Edmonton, Alberta
01.2023 - 02.2024
- Documented client progress and maintained accurate healthcare records.
- Collaborated with healthcare providers to coordinate services and ensure continuity of care.
- Monitored client health and administered medications safely.
- Built positive relationships with clients and families while supporting independence and well-being.
Surgery Coordinator
Eye Physicians and Surgeons
Edmonton, Alberta
04.2022 - 11.2022
- Coordinated high-volume surgical scheduling, including pre-op and post-op care, using Connect Care EMR.
- Prepared, reviewed, and maintained accurate surgical charts and medical documentation.
- Provided clear communication and instructions to patients regarding surgical procedures and requirements.
- Supported physicians, nurses, and staff by ensuring efficient clinic workflows and timely information sharing.
- Maintained strict confidentiality and compliance with healthcare regulations.
Childminding Volunteer
Adolescent and Family Mental Health (CASA)
Edmonton, Alberta
03.2022 - 08.2022
- Supervised and engaged children in structured activities, ensuring safety and well-being.
Sales Associate & Cashier
Winners (Londonderry)
Edmonton, Alberta
01.2017 - 11.2019
- Delivered professional customer service and resolved inquiries effectively.
- Managed transactions with accuracy and efficiency.
- Maintained store organization and assisted with administrative tasks such as reporting and loss prevention.
Youth & Immigrant Support Volunteer
Somali Canadian Education and Rural Development (SCERDO)
Edmonton, Alberta
01.2015 - 05.2017
- Assisted immigrant families with resources and language support.
- Coordinated programs to promote integration and inclusion.
- Maintained administrative records for program operations.
Education
Bachelor of Arts - Sociology (Family, Diversity, and Youth), Psychology
Grant MacEwan University
Edmonton, AlbertaSkills
- Connect Care (EMR)
- Patient scheduling
- Medical terminology
- Charting
- Filing
- Data entry
- Documentation
- Calendar management
- Meeting coordination
- Report preparation
- Patient instruction
- Interdisciplinary collaboration
- Customer service
- Multitasking
- Accuracy
- Confidentiality in fast-paced environments
Volunteer Experience
- Childminding Volunteer, Adolescent and Family Mental Health (CASA), Edmonton, Alberta, 03/01/22, 08/31/22, Supervised and engaged children in structured activities, ensuring safety and well-being.
- Youth & Immigrant Support Volunteer, Somali Canadian Education and Rural Development (SCERDO), Edmonton, Alberta, 01/01/15, 05/31/17, Assisted immigrant families with resources and language support., Coordinated programs to promote integration and inclusion., Maintained administrative records for program operations.
Timeline
Support Worker
Family Connections
01.2023 - 02.2024
Surgery Coordinator
Eye Physicians and Surgeons
04.2022 - 11.2022
Childminding Volunteer
Adolescent and Family Mental Health (CASA)
03.2022 - 08.2022
Sales Associate & Cashier
Winners (Londonderry)
01.2017 - 11.2019
Youth & Immigrant Support Volunteer
Somali Canadian Education and Rural Development (SCERDO)
01.2015 - 05.2017
Bachelor of Arts - Sociology (Family, Diversity, and Youth), Psychology
Grant MacEwan University