MARYAM JASIM
Etobicoke,ON
Summary
Detail-oriented and friendly customer service professional with a strong background in fast-paced work environments and extensive customer interactions. Skilled at maintaining exceptional service standards, managing multiple tasks, and providing high-level support to team members. Demonstrated success in effectively managing customer inquiries and meeting dynamic needs. Excited to leverage excellent communication and organizational abilities in a role at a growing company.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ardene
08.2022 - Current
- Organized racks and shelves to enhance store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated effectively with team members to achieve store goals, consistently fostering a positive and supportive work environment.
Crew Member
Wendy's
10.2021 - 02.2022
- Worked front counter, drive-thru and other areas.
- Took hundreds of orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency in a fast-paced environment.
- Worked well with teammates and accepted coaching from management team.
- Assisted with training new team members on company procedures, reinforcing best practices and ensuring consistency in service quality.
Education
Bachelor of Arts - Criminology
Toronto Metropolitan University
Toronto, ON04-2027
High School Diploma -
North Albion Collegiate Institute
Toronto, ON06-2023
Skills
- Customer Service Expertise
- Problem-Solving Skills
- Verbal/written communication
- Thrive under pressure
- Sales and Promotions
- Telephone Etiquette
- Multi-Tasking Strength
- Excellent People Skills
- Friendly and Approachable
- Teamwork
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Sales Associate
Ardene
08.2022 - Current
Crew Member
Wendy's
10.2021 - 02.2022
Bachelor of Arts - Criminology
Toronto Metropolitan University
High School Diploma -
North Albion Collegiate Institute
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