Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Availability
Timeline
Generic

Maryam Haitham

Surrey,BC

Summary

Reliable, top-notch sales associate with outstanding customer service skills, and relationship-building strengths. Dedicated to welcoming customers, and providing comprehensive service that'll leave customer satisfied. Dedicated to fairness and equality towards every employee. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Cashier and Personal Shopper PCX Express

Real Canadian Superstore
09.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.

Forever 21 - Retail Sales Associate

03.2022 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Informed customers of current store promotions to encourage additional sales purchases.

Papa John's - Line Cook

09.2021 - 03.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Old Navy - Sales Floor Associate

05.2020 - 08.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Alerted customers to upcoming sales events and promotions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Degree - Child And Youth Care Counselling

Douglas College
Coquitlam, BC

High School Diploma -

Guildford Park Secondary
Surrey, BC
06.2022

Skills

  • Meeting Sales Goals
  • Building Customer Loyalty
  • Time Management
  • quality control
  • customer service
  • attention to detail
  • team leadership
  • relationship building
  • Managing Cash Register
  • Teamwork and Collaboration
  • Maintaining Clean Work Areas
  • Folding Clothes
  • Store Opening and Closing

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Certification

  • First Aid's, St. Johns Ambulance, march 2019
  • Food Safety Handler's, FoodHandlersBC - September 2022

Additional Information

References


Name: Bashar Toma

Relation: uncle

Number: (778)-858-8601


Name: Nicole Widrig

Relation: Inner City School Worker

Number: (604)-588-7601


Name: Manpreet Parmar

Relation: Inner City School Worker

Number: (778)-847-6258


Name: Aliya Sanghera

Relation: Inner City School Worker

Number: (778)-772-2768


Availability

Hours: Very flexible

Available to work from 3pm until closing all seven week days!

Timeline

Front End Cashier and Personal Shopper PCX Express

Real Canadian Superstore
09.2022 - Current

Forever 21 - Retail Sales Associate

03.2022 - Current

Papa John's - Line Cook

09.2021 - 03.2022

Old Navy - Sales Floor Associate

05.2020 - 08.2020

High School Diploma -

Guildford Park Secondary

Degree - Child And Youth Care Counselling

Douglas College
Maryam Haitham