Maryam Feshangchi
Thornhill,ON
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Chocoreto Chocolate Inc.
Thornhill, ON
12.2022 - 01.2024
- Attended events like Royal Winter Show, CNE, Christmas Market, and sold hand-made and luxuriouschocolate bars for Chocoreto Chocolate.
- Ticketed, arranged and displayed merchandise to promote sales.
- Scheduled shifts for fellow associates during peak traffic times.
- Organized stockroom shelves according to size, color or style.
- Helped customers find specific products, answered questions, and offered product advice.
Chocolatier
Succulent Chocolates and Sweets Inc.
Vaughan, ON
09.2021 - 09.2022
- Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
- Selected, measured and weighed ingredients in specified amounts.
- Decoratively packaged all products.
- Assisted in packaging and labeling finished products for sale or shipping purposes.
- Planned and completed group projects, working smoothly with others.
Sales Manager
chocologo
Tehran, Tehran
02.2018 - 08.2020
- Greeted customers and provided exceptional customer service.
- Analyzed business and sales targets using critical problem-solving skills.
- Attended trade shows for in-person engagement and network building.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
Education
Bachelor of Science - Architectural And Engineering Technology
Azad University
Qazvin, IRAN07-2017
Skills
- Customer Needs Assessment
- Product Sales
- Display Setup
- Multi-Tasking Strength
- Problem-Solving Skills
- Product Promotions
- Customer Service
Certification
- Food Handler Certification
March 2023 to March 2028
Safe Check Advanced safety certification program at Canadian Food Safety Group
Timeline
Sales Associate
Chocoreto Chocolate Inc.
12.2022 - 01.2024
Chocolatier
Succulent Chocolates and Sweets Inc.
09.2021 - 09.2022
Sales Manager
chocologo
02.2018 - 08.2020
Bachelor of Science - Architectural And Engineering Technology
Azad University
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