Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maryam Delafkar

Thornhill,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Administrative Office Assistant

Budget Accounting Ltd.
11.2022 - Current
  • Responsible for building relationships with clients, understanding their goals, providing tailored service, and recommending the right products and solutions that will enable their financial success
  • Provided an appropriate financial plan to clients by assessing their financial status and understanding their needs.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Accounting Administrative Assistant

Sam Accounting Inc
04.2021 - 10.2022
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Cashier Assistant Manager

Shoppers Drug Mart
04.2019 - 03.2021
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Seneca college
Toronto, Ontario

GED -

Canadian Securities Institute-IFC
Toronto, ON
01.2024

Skills

  • Document Control
  • Meeting Planning
  • Information Security
  • Office Administration
  • Customer Relations
  • Complex Problem-Solving
  • Team Bonding
  • Customer and Client Relations
  • Performance Improvement
  • Time Management
  • Customer Service
  • Invoice Processing

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Administrative Office Assistant

Budget Accounting Ltd.
11.2022 - Current

Accounting Administrative Assistant

Sam Accounting Inc
04.2021 - 10.2022

Cashier Assistant Manager

Shoppers Drug Mart
04.2019 - 03.2021

Seneca college

GED -

Canadian Securities Institute-IFC

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Maryam Delafkar