Summary

Overview

Work History

Education

Skills

Languages

Timeline

Maryam Al-Alimi

Edmonton,AB

Summary

Dynamic Cashier Team Lead with proven expertise in customer service and team leadership honed at Cinnaholic. Excelled in maintaining high service levels, even during peak times, by efficiently managing cash handling and shift scheduling. Cultivated strong customer relationships and improved financial accuracy, demonstrating a flexible approach and a positive attitude in a fast-paced retail environment.

Overview

1

1

year of professional experience

Work History

Cashier Team Lead

Cinnaholic

07.2022 - 02.2023

Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Helped customers complete purchases, locate items, and join reward programs.
Quickly and accurately counted drawers at start and end of each shift.
Facilitated and logged store opening, closing, and shift changes.
Developed strong relationships with repeat customers through friendly service interactions.
Trained team members on cash register operation and cash handling.

Education

GED -

Strathcona High School

Edmonton, AB

06.2024

Skills

Customer Service
Team Leadership
Cash Handling
Positive Attitude
Flexible Schedule
Team Management

Store Opening and Closing
Shift Scheduling
Safety rules
Order Taking
Cleaning and sanitizing

Languages

English

Full Professional

Arabic

Native or Bilingual

Timeline

Cashier Team Lead

Cinnaholic

07.2022 - 02.2023

GED -

Strathcona High School