Maryam Amira Abubakar
Winnipeg,Canada
Summary
To actively engage in diverse health-related issues, with a special focus on mental health and well-being, by leveraging my academic background in health sciences. I am passionate about advocating for underserved populations, raising awareness, and influencing policies that promote equitable access to healthcare. I seek to contribute meaningfully to community initiatives through compassionate service, effective communication, and strong leadership, while continuously expanding my skills to support positive health outcomes and social change.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support Agent
Apple
01.2023 - Current
- Provide high-quality support to Apple customers, resolving hardware and software issues with professionalism and clarity
- Communicate complex technical information in a simple, helpful manner across diverse populations
- Strengthen skills in patience, empathy, critical thinking, and time management under pressure
- Maintain data privacy and professionalism in a customer-centered role
Education
B.Sc. - Health Sciences - Concentration in Health Policy and Aging, Biological Sciences
University of Manitoba
Winnipeg, MB01.2027
Skills
- Verbal and written communication
- Empathetic and active listener
- Conflict resolution and problem-solving
- Teamwork and leadership
- Time management and reliability
- Cultural sensitivity and adaptability
- Microsoft Office & Google Workspace
- Python (certified)
Languages
English
Full Professional
Certification
- Basic First Aid and CPR Certification - Red Cross Nigeria (2019)
- Python Programming Certificate - [Institution Name if known] Gained foundational skills in programming, logical thinking, and automation
Timeline
Technical Support Agent
Apple
01.2023 - Current
B.Sc. - Health Sciences - Concentration in Health Policy and Aging, Biological Sciences
University of Manitoba
Awards
Community Service Award - Essence International School July 2019, Recognized for leading and participating in outreach projects that supported underprivileged families in the local community
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