Maryam Abdou
Hamilton,ON
Summary
Talented Administrator, highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with ability to think outside the box for creative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Administrator
Muslim Association Of Hamilton
06.2023 - Current
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Computerized office activities, maintained satisfaction of community
- Managed company schedule to coordinate calendar and arrange travel.
- Generated reports to suggest corrective actions and process improvements.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Salad Bar Manager
Fortinos
06.2022 - 01.2023
- Implemented innovative solutions and technologies to enhance operations
- Developed and executed sales strategies to maximize revenue
- Analyzed market trends and customer preferences to optimize product offerings
- Monitored competitor activities and adjusted strategies accordingly
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Customer Service Specialist
Best Buy
10.2020 - 06.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
Sales Representative
Fluent
12.2020 - 08.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
E
Skills
- Network Administration
- Advanced Excel Spreadsheet Functions
- Sales and Marketing
- Project Management
- Team Collaboration
- Recruitment Support
- Office Management
- Bookkeeping
- Time Management
Timeline
Administrator
Muslim Association Of Hamilton
06.2023 - Current
Salad Bar Manager
Fortinos
06.2022 - 01.2023
Sales Representative
Fluent
12.2020 - 08.2021
Customer Service Specialist
Best Buy
10.2020 - 06.2022
E
Similar Profiles
Maliha AhmedMaliha Ahmed
Nurse Assistant (Summer COOP student) at Hamilton, ON - St. Joseph's Healthcare HamiltonNurse Assistant (Summer COOP student) at Hamilton, ON - St. Joseph's Healthcare Hamilton
Idris IngarIdris Ingar
Imam & Aalimiyah Teacher at Scarborough Muslim Association (Jame Abu Bakr Siddique)Imam & Aalimiyah Teacher at Scarborough Muslim Association (Jame Abu Bakr Siddique)
Nurhikmah Binte Abdullah KamilNurhikmah Binte Abdullah Kamil
Practicum Student Counsellor at Association Of Muslim ProfessionalsPracticum Student Counsellor at Association Of Muslim Professionals
Yassine BenkandilYassine Benkandil
Graduate Researcher at McMaster UniversityGraduate Researcher at McMaster University
Tony BarcovichTony Barcovich
Material Handler/Forklift Operator at Henniges AutomotiveMaterial Handler/Forklift Operator at Henniges Automotive