Maryam Abdi Hassan
Toronto,Canada
Summary
To join an organization that offers me a constructive, Organized and dependable workspace where i can be successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Tutor
Midaynta Community Services
06.2024 - 08.2024
- Encouraged critical thinking skills through problem-solving exercises and discussions
- Kept accurate records of session notes and students' achievements
- Adapted teaching methods and materials to meet diverse learning styles
Receptionist
Somali Immigrant Aid Organization
06.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Waiter
King Solomon Kitchen
07.2023 - 08.2023
- Greeted guests warmly, seating them and providing menus in a timely manner
- Took orders accurately and efficiently, ensuring special requests and dietary restrictions were noted
- Served food and beverages promptly, maintaining a high level of professionalism and attention to detail
- Anticipated guest needs, offering recommendations and providing exceptional customer service
- Handled payment transactions accurately and efficiently, ensuring a smooth and seamless dining experience
Service Associate
Canadas Wonderland
05.2020 - 10.2022
- Provided outstanding customer service by greeting and assisting customers in a friendly and professional manner
- Addressed customer inquiries and resolved issues promptly, ensuring customer satisfaction
- Processed transactions accurately and efficiently using various software and systems
- Maintained a clean and organized work area, ensuring a pleasant shopping experience for customers
- Collaborated with team members to achieve sales targets and meet customer needs
Education
Teaching - Early Childhood Care And Education
Seneca College
Toronto, ONHigh School Diploma -
Runnymede Collegiate institute
06.2023
Skills
- Excellent customer service skills
- Strong communication skills
- Proficient in using software and systems for transaction processing and customer account management
- Ability to handle challenging situations with patience and professionalism
- Detail-oriented
- Organized
- Ability to multitask effectively
- Collaboration and teamwork
- Verbal and written communication
- Skills development
- Essay writing
- Creative thinking
- Problem-solving skills
- Patience and empathy
Languages
English
somali
Timeline
Tutor
Midaynta Community Services
06.2024 - 08.2024
Waiter
King Solomon Kitchen
07.2023 - 08.2023
Receptionist
Somali Immigrant Aid Organization
06.2023 - 09.2023
Service Associate
Canadas Wonderland
05.2020 - 10.2022
High School Diploma -
Runnymede Collegiate institute
Teaching - Early Childhood Care And Education
Seneca College
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