Mary Valdez
Norwalk
Summary
Experienced teller searching for a professional work environment that offers opportunity for growth. Great at completing competitive goals. Do very well cross-selling to potential consumers. I make a great team player but work equally great alone. I am currently looking forward to completing my associate degree at Cerritos college. My goal is to achieve a bachelor's degree after completing a four-year course.
Overview
9
9
years of professional experience
Work History
Personal Teller
Financial Partners Credit Union
08.2022 - Current
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Monitored and reported suspicious activity in line with bank security policies.
- Cross-sold credit cards, loans and other bank products.
- Fast funding of loans & credit cards
- Disbursed cash and checks accurately
- Negotiating member's checks
- Processing loan payments
- Currency transaction reports
Product Specialist
Living Spaces
07.2020 - 02.2022
- Cross sold products.
- Data-entry
- Loan processing
- Assisted with demonstrations for furniture to showcase functionality
- Increased sales by educating potential customers on benefits of products and services in comparison to competitors
Teller
Money Mart
08.2017 - 12.2019
- Completed timed sensitive goals.
- Cross sold loans
- Balanced safe and drawer using 10 key calculator and Microsoft Excel
- In charge of weekly audits
- Western Union
- Verified consumer info. when necessary to avoid fraudulence.
Cashier-Cook
Yoshinoya
01.2017 - 07.2017
- Processed customers’ orders.
- Worked on food line when needed.
Cashier-Cook
Taco Bell
02.2016 - 12.2016
- Processed customers’ orders.
- Worked on food line when needed.
Education
High School -
El Camino High School
Whittier, California06.2015
Business Administration
Cerritos College
Norwalk, California06-2027
Skills
- Microsoft Office
- Symitar
- Transaction processing accuracy
- Data-entry
- Loan Processing
- Sales
- Financial services
- Bilingual in English & Spanish
Languages
English
Spanish
References
- Andrea Alvarez, Digital Membership- FPCU (562)922-0379
- Kevin Cortes, PBO - FPCU (951)285-9507
- Sergio Molina, Contact Center Representative - FPCU (714)723-2140
- Alexandra Mason, PTC Supervisor - FPCU (562)316-8569
Timeline
Personal Teller
Financial Partners Credit Union
08.2022 - Current
Product Specialist
Living Spaces
07.2020 - 02.2022
Teller
Money Mart
08.2017 - 12.2019
Cashier-Cook
Yoshinoya
01.2017 - 07.2017
Cashier-Cook
Taco Bell
02.2016 - 12.2016
High School -
El Camino High School
Business Administration
Cerritos College
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