Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mary Vail

Sarnia,ON

Summary

Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.

Overview

23
23
years of professional experience

Work History

Operating Room Clerk

Bluewater Health
01.1998 - 01.2021

I was the full time Operating Room Clerk. My job entailed answering all incoming calls. Organizing emergency surgeries. Communicating directly with Anaesthetists and Surgeons. I input all operating room charting information into the computer. I worked alongside the Operating Room charge nurse. I also was the 1st contact at the O.R. for anyone entering for any reason ex. pharmacy dropping off important meds. for patients.

  • Contributed to team meetings by sharing observations and ideas for improvement.
  • Coordinated communication between departments to facilitate workflow.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Supported data entry tasks to ensure accurate record-keeping.
  • Operated standard office equipment, including printers and copiers, for daily tasks.
  • Assisted in organizing and maintaining office files for efficient retrieval.
  • Managed incoming correspondence to prioritize urgent matters effectively.
  • Helped maintain inventory of office supplies to support operational needs.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and maintained detailed records of all office activities.

Education

Associate of Arts - Health Care Aide

Lambton College
Sarnia, ON
05-1993

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Computer proficiency
  • Complaint handling
  • Professional telephone demeanor
  • Scheduling
  • Microsoft outlook
  • Data collection
  • Prioritization
  • Staff training
  • Clerical support
  • Assertiveness
  • Store maintenance
  • Telephone etiquette

Languages

English
Full Professional

Timeline

Operating Room Clerk

Bluewater Health
01.1998 - 01.2021

Associate of Arts - Health Care Aide

Lambton College
Mary Vail