Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Mary Thompson

EDMONTON,AB

Summary

Experienced Operational Analyst specializing in data reporting, performance analysis, and process improvement. Proven ability to enhance departmental efficiency and streamline workflows through effective collaboration and attention to detail.

Overview

19
19
years of professional experience

Work History

Operational Analyst

Government of Alberta
Edmonton, Alberta
04.2013 - Current
  • Analyzed operational data to enhance departmental efficiency and effectiveness.
  • Collaborated with cross-functional teams to streamline workflow processes and procedures.
  • Developed reports detailing operational performance metrics for stakeholder review.
  • Identified areas for process improvement within government operations, enhancing service delivery.
  • Supported project management activities for operational initiatives, facilitating transition from paper to Petrinex.
  • Collaborated with IT personnel to align technical solutions with operational goals, ensuring effective integration.

Operational Analyst - tester

Government of Alberta
Edmonton, Alberta
04.2011 - 04.2013
  • Analyzed operational data to identify trends, enabling informed decision-making.
  • Collaborated with teams to streamline workflows and improve service delivery efficiency.
  • Assisted in implementing new systems to enhance operational effectiveness and tested management reports for accuracy.
  • Reviewed reports for accuracy and ensured alignment with organizational goals and standards.
  • Collaborated with IT personnel to ensure that technical solutions are aligned with operational goals.

Operational Analyst

Government of Alberta
Edmonton, Alberta
08.2007 - 04.2011

Coordinated royalty operations, enhancing accuracy in tracking processes.

  • Assisted in developing reporting tools, streamlining royalty tracking workflows.
  • Trained junior staff on best practices for royalty analysis and reporting, fostering skill development.
  • Collaborated with external partners to complete audits.
  • Worked successfully with a diverse group of coworkers to accomplish updated management reports.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Utilized various software and tools to streamline processes and optimize performance.

Education

Bachelor of Arts - Major in Psychology Minor in History

University of Alberta
Edmonton, AB
04-1994

Associate Degree of Commerce - Commerce

Red Deer Polytechnic
Red Deer
04-1991

Skills

  • Performance analysis
  • Data reporting tools
  • Reporting tools
  • Forecasting skills
  • Operations research
  • Process improvement
  • Problem solving
  • Critical thinking
  • Collaborative teamwork
  • Cross-functional collaboration
  • Stakeholder engagement
  • Leadership development
  • Attention to detail
  • Effective communication

Affiliations

  • ROSE Committee for a Year for better communication and moral in our branch a
  • completed a Christian counselling course on personal time,
  • Volunteered and presented 'Respect in the Workplace' presentations with my colleague Ken Gusnowski

Timeline

Operational Analyst

Government of Alberta
04.2013 - Current

Operational Analyst - tester

Government of Alberta
04.2011 - 04.2013

Operational Analyst

Government of Alberta
08.2007 - 04.2011

Bachelor of Arts - Major in Psychology Minor in History

University of Alberta

Associate Degree of Commerce - Commerce

Red Deer Polytechnic
Mary Thompson