Mary Teeter
Mulmur,ON
Summary
Proactive and results-driven Front Receptionist with a proven track record at Dufferin Oaks Long Term Care. Excelled in enhancing customer satisfaction and streamlining office operations, demonstrating exceptional problem-solving and customer service skills. Successfully trained new staff, contributing to a supportive team environment and achieving increased client satisfaction rates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Front Receptionist
Dufferin Oaks Long Term Care
Shelburne, ON
06.1989 - 07.2024
- Provided administrative support for various departments, contributing to overall company success.
- Processed incoming mail and packages efficiently, ensuring timely distribution to appropriate recipients.
- Assisted in maintaining a clean and organized reception area, providing a welcoming atmosphere for guests.
- Managed office supply inventory effectively by ordering necessary items in a timely manner.
- Collaborated with team members to maintain optimal office functionality and workflow.
- Enhanced customer satisfaction by promptly greeting visitors and addressing their needs.
- Assisted in training new receptionists on company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through exceptional customer service skills.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Skills
- Customer Service
- Problem-solving skills
- Time Management
- Team Collaboration
- Cash Handling
- Visitor and Customer Relations
- Initiative-taking
References
Diane Whitten-Franks
Associate Administrator
Dufferin Oaks Long Term Care
519-925-2140 x 5239
dwfranks@dufferincounty.ca
Angie Matthews
Program & Support Manager
Dufferin Oaks Long Term Care
519-925-2140 x 5242
amatthews@dufferincounty.ca
Timeline
Front Receptionist
Dufferin Oaks Long Term Care
06.1989 - 07.2024