Mary Teeter
Mulmur,ON
Summary
Proactive and results-driven Front Receptionist with a proven track record at Dufferin Oaks Long Term Care. Excelled in enhancing customer satisfaction and streamlining office operations, demonstrating exceptional problem-solving and customer service skills. Successfully trained new staff, contributing to a supportive team environment and achieving increased client satisfaction rates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Front Receptionist
Dufferin Oaks Long Term Care
06.1989 - 07.2024
- Provided administrative support for various departments, contributing to overall company success.
- Processed incoming mail and packages efficiently, ensuring timely distribution to appropriate recipients.
- Assisted in maintaining a clean and organized reception area, providing a welcoming atmosphere for guests.
- Managed office supply inventory effectively by ordering necessary items in a timely manner.
- Collaborated with team members to maintain optimal office functionality and workflow.
- Enhanced customer satisfaction by promptly greeting visitors and addressing their needs.
- Assisted in training new receptionists on company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through exceptional customer service skills.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Skills
- Customer Service
- Problem-solving skills
- Time Management
- Team Collaboration
- Cash Handling
- Visitor and Customer Relations
- Initiative-taking
References
Diane Whitten-Franks
Associate Administrator
Dufferin Oaks Long Term Care
519-925-2140 x 5239
dwfranks@dufferincounty.ca
Angie Matthews
Program & Support Manager
Dufferin Oaks Long Term Care
519-925-2140 x 5242
amatthews@dufferincounty.ca
Timeline
Front Receptionist
Dufferin Oaks Long Term Care
06.1989 - 07.2024
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