Mary Switzler
Canyon Country
Summary
Dynamic retail professional with extensive experience at Acosta Sales & Marketing, excelling in merchandise presentation and customer service. Proven track record of boosting sales through innovative visual merchandising and effective team training. A motivated team player with strong attention to detail, committed to enhancing brand awareness and driving operational success.
Overview
22
22
years of professional experience
Work History
Retail Sales Merchandiser
Acosta Sales & Marketing
02.2019 - Current
- Prevented loss of inventory by conducting thorough checks for theft or damaged goods on a regular basis.
- Trained new team members on proper merchandising techniques, contributing to overall team success.
- Boosted sales revenue through effective merchandising strategies and attractive displays.
- Collaborated with store management to implement promotional events and drive sales growth.
- Maintained open communication with store associates, fostering a positive work environment focused on achieving shared goals.
- Implemented creative visual merchandising concepts that captured customer attention and boosted sales performance.
- Enhanced store appearance by regularly maintaining clean, organized, and visually appealing merchandise displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Sales Trainer
Advantage Sales and Marketing
03.2014 - 02.2019
- Fostered a positive work environment by delivering motivational presentations and engaging team-building exercises during training sessions.
- Enhanced overall brand reputation by ensuring all employees were well-versed in product knowledge, enabling them to better assist customers and provide expert recommendations based on individual needs.
- Provided coaching and mentoring to employees.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Assisted in creating promotional campaigns through product knowledge training sessions, resulting in higher sales figures during peak seasons.
Assistant Store Manager
Marshalls Department Store
08.2009 - 03.2014
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Assistant Store Manager
Sears
07.2003 - 08.2009
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Education
Simi Valley High School
Simi Valley, CANo Degree - Art
Moorpark College
Moorpark, CANo Degree - Interior Design/Merchandising
Fashion Institute of Design & Merchandising
Los Angeles, CASkills
- Merchandise presentation
- In-store support
- Retail display setup
- Stock rotation
- Brand awareness
- Visual merchandising
- Product merchandising
- Dependable and reliable
- Attention to detail
- Motivated team player
- Customer service
- Critical thinking
- Effective communication
Timeline
Retail Sales Merchandiser
Acosta Sales & Marketing
02.2019 - Current
Retail Sales Trainer
Advantage Sales and Marketing
03.2014 - 02.2019
Assistant Store Manager
Marshalls Department Store
08.2009 - 03.2014
Assistant Store Manager
Sears
07.2003 - 08.2009
Simi Valley High School
No Degree - Art
Moorpark College
No Degree - Interior Design/Merchandising
Fashion Institute of Design & Merchandising
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