Mary Stone
Thornhill
Summary
Smart Serve Certified hospitality professional with experience in upscale dining, banquet service, and wine presentation. Known for warm, attentive guest service, excellent menu knowledge, and a calm, solution-focused approach. Team-oriented, reliable, and easy to work with in fast-paced, high-standard environments.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist & Cashier
Kosher Pickle Food Truck
09.2018 - 06.2025
- Created positive guest interactions through approachable and attentive service
- Ensured order accuracy, dietary accommodations, and prompt delivery
- Handled high-volume service settings with professionalism and efficiency
- Recommended menu items to enhance guest experience and satisfaction
- Handled cash/card transactions with speed and precision
- Maintained a clean, organized service area with strong team coordination
Banquet Server
Eagles Nest Golf Club
02.2024 - 07.2024
- Responsible for full-service management of assigned tables during high-end weddings, galas, and corporate events
- Delivered refined tableside wine and beverage service with proper presentation
- Provided attentive, polished service across multi-course meals
- Anticipated guest needs, ensuring a seamless dining experience
- Recognized for efficiency and reliability; regularly assigned additional tables
- Collaborated with kitchen and floor staff to maintain smooth event flow
Sales Associate
Garage Clothing Store
08.2021 - 08.2022
- Provided personalized service by assisting customers with styling, fit, and product recommendations
- Greeted every customer upon entry, fostering a positive and engaging shopping environment.
- Managed POS transactions efficiently
- Maintained a clean and organized store layout, enhancing the overall guest experience and supporting brand image.
- Trusted with opening and closing responsibilities, and consistently contributed to team sales goals
Education
Humanities
York University
06-2026
Diploma - undefined
Westmount Collegiate Institute
06.2020
Skills
- Smart Serve Certified Tableside Wine Service
- Fine Dining Etiquette Menu Expertise & Guest Guidance
- POS & Payment Accuracy High-Volume Multitasking
- Professional Communication Problem Solving
- Team Player Detail-Oriented & Reliable
Timeline
Banquet Server
Eagles Nest Golf Club
02.2024 - 07.2024
Sales Associate
Garage Clothing Store
08.2021 - 08.2022
Customer Service Specialist & Cashier
Kosher Pickle Food Truck
09.2018 - 06.2025
Diploma - undefined
Westmount Collegiate Institute
Humanities
York University