MARY SOLA
Edmonton,AB
Summary
With a compassionate approach and a strong background in patient care, I excelled at Private Home, enhancing patient well-being through effective medication management and emotional support. Leveraging skills in documentation and compassionate caregiving, I improved health outcomes and patient satisfaction, demonstrating a commitment to excellence in all facets of care.
Overview
15
15
years of professional experience
Work History
DISABILITY /Senior Caregiver
Private Home
01.2025 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Improved patient health outcomes through diligent monitoring and timely intervention.
- Assisted disabled clients to support independence and well-being.
- Educated family members on best practices for caregiving at home, enhancing continuity of care between professional services visits.
- Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
- Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.
- Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Guided patients to restroom to support bladder and bowel relief requirements.
Caregiver
Private Care
01.2023 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Maintained entire family's schedule and organized events.
DISABILITY /Family Caregiver
Private Residence
03.2018 - 12.2022
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
- Increased independence for patients with mobility limitations by providing appropriate assistive devices and home modifications.
- Enhanced quality of life for patients with dementia by implementing cognitive stimulation activities tailored to individual needs.
- Provided emotional support to families by offering compassionate guidance on caregiving techniques and coping strategies.
- Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
- Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
- Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into comprehensive patient care plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with daily living activities, running errands, and household chores.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Administrative Assistant
SUPPORT BRIDGE FOR STUDENT WITH DISABILITIES
03.2010 - 02.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Managed filing system, entered data and completed other clerical tasks.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
Associate of Science - MEDICAL OFFICE ADMINISTRATION
ERP
04-2024
Bachelor of Arts - DEVELOPMENT STUDIES
KAMPALA UNIVERSITY
KAMPALA UGANDA02-2010
Skills
- Personal hygiene assistance
- Emotional support
- Compassionate care
- Medication administration
- Medical appointment coordination
- Behavioral management
- Case management
- Family liaison
- Patient care
- Clear communication
- First aid and safety
- Documentation and reporting
- Infection control
- Customer service
- Care plan management
- Safe patient transportation
- Diabetes care
- Progress documentation
- Attention to detail
- Friendly and outgoing
- Problem-solving
- Physical stamina
- Dementia care
- Patient companionship
- Time management
- Social interaction
- Housekeeping
- Fall prevention
- Patient assistance
- Activities of daily living
- Community activities
- Compassionate caregiving
- Physical therapy support
- Chronic illness management
- Nutritional planning
- Client documentation
- Incontinence care
- Recreational activities
- Oxygen administration
- Assistive device use
- Transportation services
- Bathing assistance
- Medication management
- Grooming help
- Mobility support
- Toileting support
- Light exercise encouragement
- Feeding assistance
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
DISABILITY /Senior Caregiver
Private Home
01.2025 - Current
Caregiver
Private Care
01.2023 - 01.2025
DISABILITY /Family Caregiver
Private Residence
03.2018 - 12.2022
Administrative Assistant
SUPPORT BRIDGE FOR STUDENT WITH DISABILITIES
03.2010 - 02.2018
Associate of Science - MEDICAL OFFICE ADMINISTRATION
ERP
Bachelor of Arts - DEVELOPMENT STUDIES
KAMPALA UNIVERSITY
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