Summary
Overview
Work History
Skills
References
Volunteer Experience
Languages
Timeline
Generic

Mary Santos

Edmonton,AB

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

3
3
years of professional experience

Work History

Crew Member

Cypress Five Star (Five Guys)
08.2024 - Current
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Stocked shelves to organize aisles in assigned department.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Completed milkshakes and ice cream desserts for customers.

Crew Member

REDBERRY CORP| Burger King
04.2022 - 12.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Cross-trained in multiple positions within the store as needed
  • Placed orders into POS systems and handled cash and credit transactions
  • Restocked shelves with merchandise throughout shift
  • Washed and sanitized utensils for continued use
  • Kept kitchen clean by sweeping and mopping floors, washing dishes, and disposing of trash
  • Worked closely with other cooks and kitchen staff to drive timely and accurate food preparation
  • Trained new crew members on safety protocols and operational processes within the kitchen area
  • Prepared needs such as cutting the vegetables needed for the day.

Volunteer

Winnipeg Harvest
10.2022 - 12.2022
  • Stored and packed donated goods
  • Worked in team-based environment
  • Grew ability to work independently while completing assigned tasks without direct supervision.

Skills

  • Stress Management
  • Attention to detail
  • Teamwork and collaboration
  • Active listening
  • Time Management
  • Financial Management
  • Reliability
  • Adaptability
  • Fast Food Experience
  • Fast Learner

References

Available upon request

Volunteer Experience

Winnipeg Harvest, Stored and packed donated goods, Worked in a team based environment., Grew ability to work independently while completing assigned tasks without direct supervision.

Languages

English
Native or Bilingual
Filipino
Native or Bilingual

Timeline

Crew Member

Cypress Five Star (Five Guys)
08.2024 - Current

Volunteer

Winnipeg Harvest
10.2022 - 12.2022

Crew Member

REDBERRY CORP| Burger King
04.2022 - 12.2023

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Mary Santos