Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Rodriguez

Fresno

Summary

Organized Surgery Scheduling Coordinator with relevant experience in managing surgical schedules, coordinating surgeon availability, and handling patient inquiries. Strengths include strong communication skills, ability to prioritize tasks effectively, and adaptability in fast-paced healthcare environments. Proven track record of improving scheduling efficiency while maintaining high levels of patient satisfaction.

Overview

38
38
years of professional experience

Work History

Surgery Scheduling Coordinator

Central California ENT Medical Group
Fresno
12.2002 - Current
  • Managed a team of schedulers responsible for booking surgery appointments.
  • Scheduled follow-up appointments as designated by physician.
  • Scheduled and confirmed patient appointments and consultations.
  • Communicated with insurance companies to determine coverage for specific procedures.
  • Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.

Health Unit Coordinator

Valley Children’s Hospital
Madera
01.1989 - 12.2002
  • Answered incoming calls and routed them to the appropriate departments or staff.
  • Provided clerical support to the unit staff and physicians, coordinating referrals, and managing the patient medical records.

  • Responded to emergency situations by following hospital protocols and assisting medical staff as needed.

Payless Shoe Source

Sales Clerk
Sanger
06.1987 - 12.1988
  • Customer service.
  • In charge of setting up displays and stocking shelves.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Sanger High School
Sanger, CA
06-1985

GED -

Fresno City College
Fresno, CA

Skills

  • Surgery scheduling
  • Patient communication
  • Insurance verification
  • Follow-up coordination
  • Customer service
  • Multitasking Abilities

Timeline

Surgery Scheduling Coordinator

Central California ENT Medical Group
12.2002 - Current

Health Unit Coordinator

Valley Children’s Hospital
01.1989 - 12.2002

Payless Shoe Source

Sales Clerk
06.1987 - 12.1988

High School Diploma -

Sanger High School

GED -

Fresno City College

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Mary Rodriguez