Overview
Work History
Timeline
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Mary Owusu

Montreal,QC

Overview

17
17
years of professional experience

Work History

Cleaner

ZoomLion Ghana Limited
07.2010 - 10.2017
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Waitress Supervisor

Macheon Restaurant
01.2005 - 03.2010
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.

Parker

Melcom Shopping Mall - Achimota
01.2018 - 03.2022

Timeline

Parker

Melcom Shopping Mall - Achimota
01.2018 - 03.2022

Cleaner

ZoomLion Ghana Limited
07.2010 - 10.2017

Waitress Supervisor

Macheon Restaurant
01.2005 - 03.2010

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Mary Owusu