Mary Njuki
Santa Clara
Summary
Detail-oriented and passionate Professional Caregiver with over 8 years of hands-on experience. Possessing the knowledge, education, and skills necessary for success in the caregiving field. Specializing in providing support and supervision for adults with mental and physical disabilities. Adept at developing personalized care plans and advocating for individual needs.
Overview
14
14
years of professional experience
Work History
Caregiver
Hope Services
05.2017 - Current
- Conduct quality personal home care for adults with mental and physical disabilities, sustaining a reputation with care recipients, families, and organizations for delivering life-changing services
- Create a safe environment for residents by following all agency and state safety protocols and rules
- Recorded and reported on progress and advocated for residents' wants and needs
- Facilitate the development of individualized care plans for each client based on their needs, skills, and abilities
Caregiver
Spread Your Wings Inc.
03.2016 - 12.2023
- Skilled in developing individualized care plans and creating a safe environment
- Assisted clients with daily routine, including showering, dressing, cooking, bedtime, and overnight care.
- Maintained accurate patient records, including progress notes and medication logs
- Provide emotional and behavioral support to individuals
Caregiver
Trinity Change
06.2017 - 06.2023
- Monitored medication schedules and assessments to ensure all residents were taking prescriptions as directed by care providers, increasing resident health and wellness
- Assisted Clients with Shopping, cleaning, and household needs.
- Educated clients about financial responsibilities, which included budgeting and record-keeping
- Assisted clients with daily routine, including showering, dressing, cooking, bedtime care, and overnight care.
Sales Agent
CenturyLink Communication Solutions LLC
01.2013 - 09.2015
- Upsold services to existing small business customers by initiating outbound cold calls and receiving inbound calls while maintaining professionalism during sales pitches
- Responded to customers' questions by providing education about products and pricing, based on analysis of business needs, consistently exceeding monthly sales quotas
- Serviced customer accounts by processing payments and referring unresolved issues to appropriate departments for specialized assistance, boosting customer satisfaction and retention rates
Caregiver
The Arc of the Ozarks
01.2013 - 03.2015
- Delivered personal care for clients with varying levels of physical and mental disability, achieving success in directing activities that helped residents engage positively with each other
- Monitored medication schedules and assessments to ensure all residents were taking prescriptions as directed by care providers, increasing resident health and wellness
- Communicated with doctors, family members, and other healthcare providers on behalf of clients
Sales Representative
Muse Production
01.2011 - 10.2014
- Promoted sales, by setting up demos for customers to sample products, improving customer satisfaction with product performance
- Advertised new products, through educational presentations and offering hands-on equipment demonstrations for potential customers
- Fielded all inquiries regarding products, by preparing verbal and written materials that incorporated answers to customer questions
Sales Associate
Bed Bath & Beyond
01.2012 - 08.2013
- Operated a POS system and multi-line telephone
- Facilitated customers’ purchases by listening to inquiries and advising shoppers on product selections based on customers’ needs
- Created outstanding customer experiences by maintaining a clean work area and providing friendly and courteous service to all store shoppers
Education
Business administration -
12.2019
J.D. - Law
The Santa Barbara, And Ventura Colleges of Law
01-2028
Skills
- Patient-centered caregiving
- Sales training
- Data analysis and research
- Accurate record management
- Inbound and outbound communication
- Verbal and Written Communication
- Customer service expertise
- Community Outreach
- Legal Research
- Dementia Care
- Seizure care
- Autism Care
- Elderly Care
- Visual Impairment services
Timeline
Caregiver
Trinity Change
06.2017 - 06.2023
Caregiver
Hope Services
05.2017 - Current
Caregiver
Spread Your Wings Inc.
03.2016 - 12.2023
Sales Agent
CenturyLink Communication Solutions LLC
01.2013 - 09.2015
Caregiver
The Arc of the Ozarks
01.2013 - 03.2015
Sales Associate
Bed Bath & Beyond
01.2012 - 08.2013
Sales Representative
Muse Production
01.2011 - 10.2014
Business administration -
J.D. - Law
The Santa Barbara, And Ventura Colleges of Law
Similar Profiles
Valentine OjiegoValentine Ojiego
Direct Support Professional at Hope ServicesDirect Support Professional at Hope Services
Perry LafontPerry Lafont
Foreman at Hope ServicesForeman at Hope Services
Roseann NjukiRoseann Njuki
Caregiver, Special Needs at Hope servicesCaregiver, Special Needs at Hope services
Sandra PascoSandra Pasco
Clinical Research Coordinator II at Stanford University School of MedicineClinical Research Coordinator II at Stanford University School of Medicine
Sofia LandaverdeSofia Landaverde
Babysitter at Ingrid MartinezBabysitter at Ingrid Martinez