Mary Neuman
Regina,SK
Summary
Qualified Administrative Manager with over 15 years extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Overview
19
19
years of professional experience
Work History
OFFICE MANAGER
Acme Environmental
11.2020 - Current
- Manage accounts payable, including receiving, processing and verifying 500+ invoices per month.
- Reconcile processed invoices to ensure 100% accuracy by verifying entries and comparing to monthly reports.
- Prepare invoices for multiple divisions.
- Analyze and calculate all information from CCTV and relining data.
- Deliver clerical support by handling a range of routine and special requirements.
- Enter timesheets daily and run payroll bi-weekly.
- Keep detailed records of supplies and office equipment and make orders for new supplies
- Supported Owners with proactive correspondence management, document coordination and customer relations.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Manager
Barley Mill Brew Pub
05.2017 - Current
- Responsible for daily and monthly inventory.
- Developed and maintained relationships with customers and suppliers through account development.
- Process daily cash.
- Enter daily time of all employees
- Train and supervise team members.
- Operate POS (point of sale) system for inputting data based on sales and manager precise bar and VLT cash drawer.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Construction - Stores - Turnaround
Co-op Refinery
11.2017 - 02.2020
- · Performed order picking, accurately and in timely manner
- · Maintain inventory received is correct
- · Ensure compliance of safety procedures
- · Operate forklift as required
- · Dantac's TDG
- · Safety Construction Orientation Training
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Office Manager
Western Electrical Management
08.2017 - 01.2019
- Created databases and spreadsheets that improved inventory management and reporting accuracy.
- Handle incoming calls and route them to appropriate person or department.
- Performed timely and highly accurate data entry.
- Schedule and coordinate meetings, appointments and travel arrangements for supervisor and managers.
- Maintain utmost discretion when dealing with sensitive topics.
- Exceptional time management and problem-solving skills topics.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Warranty Administrator
Winacott Equipment Group
01.2012 - 01.2015
- Responsible for preparing all warranty claims for clients.
- Deal with customer concerns.
- Report to service manager regarding status of warranty claims.
- Receive payments.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.
Receptionist/Office Admin
General Sandblasting
01.2011 - 01.2012
- Responsible for incoming calls, directing and taking messages.
- Daily job tracking/costing.
- Directing couriers for delivery and pick ups.
- Assigning job numbers to all incoming jobs.
- All other office duties as required.
- Managed multiple tasks and met time-sensitive deadlines
Manager
Lionsgate Developments Inc
01.2007 - 01.2011
- As a Partner, I was the main contact for our clients for all aspects of their home building needs.
- This includes initial meeting to assess their needs; changes to the plan, assisting with decor, final walkthrough as well as any issues that may occur along the way.
- I was available after move in for any concerns they may have.
- I did provide a positive experience for our clients and ensure they are handled in a professional and prompt manner.
- I was also responsible for all administrative duties as it pertains to the business, including Accounts Payables and Receivables; payroll, filing taxes; preparation of all contracts for purchase which includes the client and the bank documents.
- Prepare all written correspondence with vendors and contractors which includes drafting quotes and contracts.
- Worked with various radio stations for marketing and advertisement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Skills
- Accounts Receivable
- Accounts Payable
- Payroll
- Inbound Phone Call Handling
- Managing Office Supply Inventory
- Expense reporting
- Strategic planning
- Project Management
- Processing expenses
- Time management
- Office administration
- File organization
- Office management
- Scheduling
- Schedule and calendar management
- Supply inventory
Timeline
OFFICE MANAGER
Acme Environmental
11.2020 - Current
Construction - Stores - Turnaround
Co-op Refinery
11.2017 - 02.2020
Office Manager
Western Electrical Management
08.2017 - 01.2019
Manager
Barley Mill Brew Pub
05.2017 - Current
Warranty Administrator
Winacott Equipment Group
01.2012 - 01.2015
Receptionist/Office Admin
General Sandblasting
01.2011 - 01.2012
Manager
Lionsgate Developments Inc
01.2007 - 01.2011
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