Mary Mugerdich
London,ON
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Server
Chuck's Roadhouse Bar & Grill
10.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Chuck's Roadhouse Bar & Grill
08.2018 - 10.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Sales Associate
Sirens
07.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Regina Mundi Catholic College
London, ON06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Point of sale operation
- Memory retention
- Multitasking Abilities
- Time Management
Languages
Arabic
Professional Working
Timeline
Server
Chuck's Roadhouse Bar & Grill
10.2019 - Current
Restaurant Hostess
Chuck's Roadhouse Bar & Grill
08.2018 - 10.2019
Sales Associate
Sirens
07.2017 - 01.2018
High School Diploma -
Regina Mundi Catholic College
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