Mary Morgan
Mill Valley
Summary
Dynamic Recruiter and HR Recruitment Manager with a proven track record, excelling in candidate sourcing and relationship management. Excellent work ethic exceeding sales expectations. Leveraged strong communication skills to enhance employee retention and foster a positive workplace culture. Successfully organized recruiting events, showcasing the company’s values and opportunities, resulting in increased talent acquisition. Strong sales skills, community engagement and leadership skills.
Overview
27
27
years of professional experience
Work History
Childcare Provider
Care.com Inc
01.2020 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Utilized positive reinforcement techniques to encourage good behavior.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Worked with children to develop good cognitive, physical and language skills.
Childcare Provider
Trusted Agency
06.2017 - 06.2020
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided emotional support and guidance to children during difficult times.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
HR Recruitment Manager
Bright Star Home Health Care
04.2016 - 04.2017
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Recruiter
Healthsource Global
10.2015 - 10.2016
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Recruitment Specialist
AMN Healthcare
01.2015 - 06.2015
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
Recruiter
Bridgepoint Education
01.2011 - 01.2015
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Personal Banker
Bank of America
01.2004 - 12.2008
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Cross-sold bank products and services to meet customer needs and provide options.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Expanded customer base by consistently meeting referral goals through networking events and community outreach initiatives.
Events Manager
Book Passage
06.2001 - 12.2002
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
Community Relations Manager
Barnes & Noble, Inc. NYSE: BKS
01.1998 - 06.2001
- Marketed offerings and services to community.
- Stayed within budget for marketing expenses.
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
- Evaluated and recommended organizations, individuals and events through formal brand litmus test focused on identifying strategies.
Education
Masters In Psychology - Organizational Leadership
University of The Rockies
Colorado Springs, COBachelor Of Arts - Radio And Television Broadcasting
San Francisco State University
San Francisco, CASkills
- Candidate sourcing
- Interview coordination
- Reference checking
- Behavioral assessment
- Client relationship management
- Financial advising
- Community engagement
- Communication skills
- Organizational skills
- Emotional intelligence
- New hire training
- Training and onboarding
- Full cycle recruiting
- New hire orientations
- Self-motivated work ethic
- Onboarding coordination
- Customer service
- Financial analysis
- Relationship management
- Sales techniques
- Cross-selling strategies
- Client onboarding
- Networking skills
- Relationship building
- Branch operations
- Customer satisfaction
Timeline
Childcare Provider
Care.com Inc
01.2020 - Current
Childcare Provider
Trusted Agency
06.2017 - 06.2020
HR Recruitment Manager
Bright Star Home Health Care
04.2016 - 04.2017
Recruiter
Healthsource Global
10.2015 - 10.2016
Recruitment Specialist
AMN Healthcare
01.2015 - 06.2015
Recruiter
Bridgepoint Education
01.2011 - 01.2015
Personal Banker
Bank of America
01.2004 - 12.2008
Events Manager
Book Passage
06.2001 - 12.2002
Community Relations Manager
Barnes & Noble, Inc. NYSE: BKS
01.1998 - 06.2001
Masters In Psychology - Organizational Leadership
University of The Rockies
Bachelor Of Arts - Radio And Television Broadcasting
San Francisco State University
Similar Profiles
Anna FicarraAnna Ficarra
Professional Nanny at Care.com IncProfessional Nanny at Care.com Inc
Jitzel FigueroaJitzel Figueroa
Nanny at Care.com IncNanny at Care.com Inc
Daisia NortonDaisia Norton
Caregiver at Care.com IncCaregiver at Care.com Inc
Mia AlonzoMia Alonzo
Caretaker at Care.com IncCaretaker at Care.com Inc
Ava HoffmanAva Hoffman
INTERN at Red Carnation HotelsINTERN at Red Carnation Hotels