Joshuah Tanoh
Brampton,ON
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager
Xpress Tropical foods
2019.01 - Current
- Managed inventory and restocked shelves, balancing supply, and demand
- Operated cash registers and oversaw sales transactions
- Coordinated timely food delivery services
- Handled heavy merchandise with adherence to safety protocols
- Maintained accurate data and financial documentation.
- Defined clear targets and objectives and communicated to other team members.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed and motivated employees to be productive and engaged in work.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
Security Concierge
Ultimate Security
2023.01 - 2023.09
- Patrolling Condominium buildings
- Maintaining front desk cleanliness
- General customer service with building’s residents
- Escorting and directing residents to their units or lockers
- Care and control of handling resident packages and lock boxes
- Writing incident reports in a timely manner
- Deescalating conflicts and conflict resolution with residents
- Effective walkie talkie communication.
Security Guard
Northern Force Security
2022.09 - 2023.01
- Patrolling areas periodically
- Maintaining cleanliness of company vehicle
- Logging any occurrences in an efficient manner
- Communicating using walkie talkie.
Camp Coach
Oakville Prep Basketball
2021.09 - 2022.03
- Utilized problem-solving and adaptability in dynamic game situations
- Fostered teamwork and built quick chemistry in a competitive setting
- Managed a disciplined schedule of workouts, games, and practices
- Resolved conflicts and collaborated closely with team and coaches
- Balanced team house duties with athletic commitments.
Education
Bachelor of Business Administration -
University of Guelph-Humber, Toronto, Ontario
High School Diploma -
St Marguerite D’Youville, Toronto, Ontario
06.2021
Skills
- Public Speaking Confidence
- Professionalism and Integrity
- Threat Detection Proficiency
- Decision-Making Competence
- Customer service and assistance
- Team Development
- Surveillance monitoring
- De-Escalation Techniques
- Crisis Response
Timeline
Security Concierge
Ultimate Security
2023.01 - 2023.09
Security Guard
Northern Force Security
2022.09 - 2023.01
Camp Coach
Oakville Prep Basketball
2021.09 - 2022.03
Manager
Xpress Tropical foods
2019.01 - Current
Bachelor of Business Administration -
University of Guelph-Humber, Toronto, Ontario
High School Diploma -
St Marguerite D’Youville, Toronto, Ontario
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