Summary
Overview
Work History
Education
Skills
Languages
Qualifications Summary
Accomplishments
Certification
Timeline
Generic

Mary Margaris

Toronto,ON

Summary

To Whom It May Concern, Please accept my cover letter and resume as my application for this current job posting. I have extensive administrative experience working as an Executive Assistant at Aegis Lawn and Garden. I have been with this company since 2001 and have acquired years of experience, comprehensive knowledge of administrative, clerical and secretarial processes and a vast collection of skills that I believe make me the best candidate for this position. Being an Executive Assistance has provided me many opportunities to develop excellent customer service, leadership, planning, organizational and communication skills. I frequently demonstrate quality service to internal and external clients while delivering exceptional results. I have thoroughly developed strong administrative skills by demonstrating superior attention to detail, effective communication, and efficient typing and organizational skills. I am motivated to provide exception customer service and to achieve operational goals and initiatives. In my professional roles over the course of my career, I have consistently completed quality work in a timely manner while working under pressure in a fast-paced environment. My employment roles have enabled me to actively participate in interviewing, assessing and formulating applications, reports, and plans by gathering information through discussions and questionnaires. I possess superior communication, negotiation, consultation, and interpersonal skills which allow me to correspond clearly and concisely when working with clients, staff and management. I have a good understanding of the human resources and dispute resolution processes. I can perform complex monetary assessments and entitlements by using auditing and accounting skills to review payroll and accounting records and financial documentation. I am consistent in analyzing situations when assessing documents, discussing client information, reviewing details, and researching information through available resources. I can gather information and review claims to ensure accuracy and completeness. I demonstrate excellent judgment, decision-making and analytical skills to review, analyze, make recommendations and resolve issues. Considering my credentials, my strong work ethic and my desire to expand my administrative knowledge into a new role, I am confident that I have what it takes to become a Patient Administrative Associate. I look forward to the opportunity to further discuss my abilities and experience in person. Thank you in advance for your consideration. Sincerely, Mary Marques

Overview

26
26
years of professional experience
1
1
Certification

Work History

Executive Assistant

Aegis Lawn and Garden
01.2001 - Current
  • Provide administrative support to the CEO and management
  • Assisting in coordinating management daily activities
  • Maintain CEO’s calendar plan and schedule meetings and travel.
  • Serve as accounts receivable and payable clearing past due accounts.
  • Point of contact for the training of new employees.
  • Liaising with internal and external customers and stakeholders.
  • Negotiated favorable terms and pricing agreements with clients to attract new cliental
  • Responded to telephone, email inquiries.
  • Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
  • Enhanced communication between Owner and executive team, fostering a sense of teamwork and collaboration.
  • Planned and coordinated PR initiatives, business development events, partner retreats, holiday parties and more.
  • Working on various computer applications to maintain documents, payment accounts and scheduling.
  • Routinely communicating with staff and management and various departments.

Account Executive

Sales Dynamics
01.2004 - 01.2005
  • Compiled data to process Orders for promotional material
  • Assisted with arranging travel for Executives and coordinating schedules.
  • Supported top sales team in achieve and setting new goals and financial accomplishments.
  • Worked with suppliers to make sure that orders arrived on time to the client.
  • Oversee orders from start to finish
  • Provided training and direction for new members in the team
  • Prepared sales reports and other documents as required
  • Worked collaboratively with all staff and Executives to achieve operational goals
  • Planned, ordered and arranged Items required for meetings, conferences and interviews

Assistant Controller

Action Paper and Packaging
01.2000 - 01.2004
  • Improved efficiency by organizing mounds of paperwork into confidential, detailed-oriented filing systems.
  • Re-vamped the accounts receivable and payable to provide more accurate financial data.
  • Worked alongside the owners to assist them in their daily needs and exceed their expectations.
  • Moved through each department when needed to help and encourage teamwork.
  • Gathered information to complete the orders of clients
  • Packed and arranged the shipment of items.
  • Arranged the delivery schedule for the following day

Education

Completed - Accounting

Concordia College
06.2004

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Office administration
  • Information confidentiality
  • Customer service
  • Expense reporting
  • Calendar management
  • Professional and mature
  • Database management
  • Staff management
  • Phone etiquette
  • Conflict management
  • Business writing
  • Performance improvement
  • Human resources management (HRM)
  • Payroll
  • AR/AP
  • Mail management
  • Financial services
  • Policy enforcement
  • Quality control
  • Articulate and well-spoken
  • Document handling
  • Self-starter
  • Time management

Languages

English
Elementary
Portuguese
Elementary

Qualifications Summary

  • Successful completion of secondary school required;
  • Post-secondary business/secretarial courses;
  • Successful completion of SHSC PAA training;
  • Minimum two years’ experience in a busy Nursing Unit preferably in a hospital/health care environment;

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Successfully recruited and trained Number new customer service representatives.
  • Drove record-high sales that elevated the store's ranking in the company from #25 to #7.

Certification

Smart Serve certified.

Timeline

Account Executive

Sales Dynamics
01.2004 - 01.2005

Executive Assistant

Aegis Lawn and Garden
01.2001 - Current

Assistant Controller

Action Paper and Packaging
01.2000 - 01.2004

Completed - Accounting

Concordia College
Mary Margaris