Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Mary MacArthur

Mary MacArthur

Senior Bilingual Recruiter
North York,ON

Summary

BILINGUAL RECRUITMENT MANAGER

In a world of algorithms, hashtags, and anonymous followers, lets remember the vital importance of the human connection.

I believe that listening is more important than talking and is the secret sauce in helping Clients and Candidates achieve their goals and ultimately be able to come to a meeting of the minds.

PROFESSIONAL OVERVIEW

Fully bilingual Recruitment Manager based in Toronto with roots in Montreal. I began my career in advertising as well as international business conference development which allowed me to learn about what makes people tick in their business life.

Experienced in all aspects of the hiring process within a myriad of disciplines including but not limited to IT, Executive, Hospitality,Project Management, Sales & Marketing, Non-Profit, financial services and Creative at all levels both on a permanent and contract basis.

Recruit locally and across North America as well as France and UK.

Collaborate with clients in all the major sectors of activity and help them add exceptional talent to their ranks from junior to executive levels both on a retained and contingency basis.

On the candidate side offer opportunities to match aspirations and provide my best counsel along the way based on career objectives both short and long term.

Overview

23
23
years of professional experience

Work History

Bilingual Recruitment Manager

AIP Connect
06.2021 - Current
  • Work with a team of recruiters in Toronto, Halifax, Ottawa, and Vancouver in the development and roll out of recruitment mandates.
  • Provide client marketplace trends and audits of all kinds on a consultative basis.
  • Recruit for roles of all levels including but not limited to creative agencies, financial services, sales & marketing, non-profit and management.
  • Mentor junior recruiters on best practices.
  • Provide recruitment tools for both the team and clients regarding marketplace trends and best practices.

Senior Technical Recruiter/Lead

IT-IQ Technical Recruiters
09.2019 - 06.2021
  • Brought on to be part of the Toronto start up office for IT-IQ Technical Recruiters which is already well established in Vancouver for 10+ years.
  • Adopted a more relationship vs transactional approach to recruitment to develop skill specialized pipelines for current or future mandates.
  • Recruited IT talent across Canada.
  • Responsible for building the candidate data base from scratch through previous professional contacts both on candidate and client side as well as other methods.
  • Communicated directly with clients regarding business requirements, interviews, and updates/feedback.
  • Worked on all levels of roles including Niche, Executive, High profile, mid-range, and junior on both a contract and permanent basis
  • Worked closely with 2 business development managers in the Toronto office to promote leads and fill subsequent roles via Boolean searches, proactive marketing, referrals, and active candidate outreach
  • Accustomed to working in a high volume/competitive environment on primarily a contingent basis as well as providing winning RFP submissions under strict guidelines and timelines
  • Coached candidates on all aspects of interview prep and work to fully lock down on salary, interest, and general motivation to help mitigate potential back outs, loss to competition or poor interview performance based on what is known about the role, organization, and expectations of the hiring manager
  • Collaborated regularly with the Calgary and Vancouver office development managers for any roles that are deemed remote and where they require additional support
  • Regularly attained or surpassed a success rate of submission to interview of 92-95% with an average of 8 hires per quarter/ 3 per month (Contract or Permanent).

Senior Technical Recruiter

IQ PARTNERS
05.2017 - 08.2019
  • Collaborated with Account Managers and Firm Partners on permanent searches primarily within the technology space on both a retained and contingency basis.
  • Roles included but not limited to: Test Automation Engineers, Developers QA Analysts, Technical writers, Implementation Specialists, IT Project Managers, Developers, Infrastructure Analysts, Customer Success Managers, IT Directors, Data Scientists and CTOs.
  • Participated in focused client intakes to cover all aspects of the role including role specs, company culture, attraction features and overall vision of the role within the company.
  • Provided regular client status updates including number of reach outs, market intelligence, candidate feedback as well as the crafting and submission of appropriate profiles-Targeted shortlist of 3-5 candidates.
  • Regularly surpassed monthly target on average by 175%-Representing on average 3 permanent hires per month.
  • Continually uncovered business leads via the proactive candidate probing of current and past roles and developed a few of my own clients and filled them on a 360 basis.
  • Provided recruiting services outside of the IT practice as per bandwidth and overall IQP team needs.
  • Worked on a continuing basis to promote the IQP brand through LinkedIn Postings and webinars.

Bilingual Recruiter

Granite Consulting, Generalist, firm
09.2015 - 04.2017
  • Acted as the sole bilingual recruiter performing Canada wide searches at the Generalist level for roles both at the junior/mid management and C-Suite level.
  • Worked to uncover business needs through recruiting efforts to convert into business leads for the sales team.
  • Collaborated directly with clients on mandate requirements, pain points and overall recruiting needs for both current and future recruitment needs.
  • Worked to build strong client relationships to promote repeat basis as well as enhanced searches.
  • Provided market intelligence to both the internal team. as well as clients with detailed skills/applicant matrixes.
  • Involved in full end to end recruitment cycle including but not limited to pre-close, offer negotiation and final onboarding.

Bilingual Recruiter

Staffworks, Boutique Recruitment firm
06.2014 - 08.2015
  • Responsible for full cycle recruitment (Intermediate and Executive roles within the financial services, consulting, manufacturing, and sales/marketing sector.
  • Created and posted job descriptions and postings into the current recruitment channels (LinkedIn, Indeed, Zip recruiter).

Talent Advisor, Sourcing Manager

Procom, National Technology Recruitment
09.2011 - 02.2014
  • Sourced active and passive candidates for IT recruitment opportunities.
  • Profiled candidates for client presentation.
  • Performed all pertinent verifications and background checks.
  • Conducted focused sales calls for new service partnerships.
  • Negotiated fee agreements and presented RFPs.
  • Regularly attended sponsored IT conferences for industry updates and potential partnerships.
  • Interfaced with stakeholders on client side for potential opportunities.

Recruiter

Optimum Talent Search
06.2009 - 08.2011
  • Responsible for providing Executive consultants within the firm with business cases regarding qualified candidates for various executive level mandates to generate business.

Executive Search/ Researcher/Recruiter

Groupe Hébert/Boutique Search Firm
12.2005 - 05.2009
  • Managed and recruited Retained executive searches for secured mandates from Top Tier companies located in Toronto, Montreal, the United States and Overseas.

International Conference Developer

IATA, International Aviation Transport Association
06.2003 - 10.2005
  • My mandate was to provide new topics and speaker lists to stimulate increased paid attendance of international conferences.
  • Acted as sole subject matter expert in association with stakeholders for production of revenue generating conferences.
  • Analyzed competitive programs and produced outline programs for industry experts.
  • Developed, wrote, and edited brochures for international conferences with new themes and speakers.
  • Recruited top level speakers (international airline executives) and introduced timely topics into new and existing conferences.
  • Created 3 new annual conferences as part of the IATA conference line-up, representing a 42% increase in annual revenue as well as a 51% increase in delegate attendance over the previous year.

Producer Business Conferences

Federated Press
04.2000 - 05.2003
  • Researched and developed original program material content and test-marketed conference ideas within the following sectors- (Finance, Law, Nanotechnology, Pharma, HR, Marketing, Aeronautics, and Healthcare).
  • Recruited pro bono keynote speakers and workshop participants.
  • Identified and executed sponsorship and other corporate partnerships through discussions with associations and subject matter experts in any given conference subject.
  • Reformatted and edited speaker biographies and captions for marketing and produced marketing flyer. copy for graphics team
  • Attended industry events for networking opportunities
  • Promoted to Producer within first 6 months of hire due to speaker quality
  • Set up a networking system-Representing an increase of 2,000+ qualified contacts not previously in database.

Education

Bachelor of Arts - Communication

McGill University
Montreal, QC

Skills

  • 360 Recruitment services -Local & International
  • Client Advisory
  • Team Lead
  • Marketplace Trends
  • Networking
  • C-Suite Candidate Management

Timeline

Bilingual Recruitment Manager

AIP Connect
06.2021 - Current

Senior Technical Recruiter/Lead

IT-IQ Technical Recruiters
09.2019 - 06.2021

Senior Technical Recruiter

IQ PARTNERS
05.2017 - 08.2019

Bilingual Recruiter

Granite Consulting, Generalist, firm
09.2015 - 04.2017

Bilingual Recruiter

Staffworks, Boutique Recruitment firm
06.2014 - 08.2015

Talent Advisor, Sourcing Manager

Procom, National Technology Recruitment
09.2011 - 02.2014

Recruiter

Optimum Talent Search
06.2009 - 08.2011

Executive Search/ Researcher/Recruiter

Groupe Hébert/Boutique Search Firm
12.2005 - 05.2009

International Conference Developer

IATA, International Aviation Transport Association
06.2003 - 10.2005

Producer Business Conferences

Federated Press
04.2000 - 05.2003

Bachelor of Arts - Communication

McGill University
Mary MacArthurSenior Bilingual Recruiter