Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARY LOEWEN

Woodslee,Canada

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Honest and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

11
11
years of professional experience

Work History

Sales Associate

Kimball Lumber
09.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Child Care Provider

Babysitting
09.2017 - 03.2024
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
  • Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
  • Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
  • Facilitated conflict resolution among children by teaching effective problem-solving techniques.

Customer Service Representative

Ruffins Pet Centre
05.2020 - 03.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Customer Service Representative

Tim Hortons
11.2014 - 07.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Waitress

Jacks Coffee Shop
04.2013 - 10.2014
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.

Education

Grade School -

East Mersea Public School

Secondary School -

Leamington Secondary School

Skills

  • Energetic work attitude
  • Adaptive team player
  • Desire to learn
  • Good management skills
  • Detail oriented
  • Creative

References

Available upon request

Timeline

Sales Associate

Kimball Lumber
09.2022 - Current

Customer Service Representative

Ruffins Pet Centre
05.2020 - 03.2021

Child Care Provider

Babysitting
09.2017 - 03.2024

Customer Service Representative

Tim Hortons
11.2014 - 07.2017

Waitress

Jacks Coffee Shop
04.2013 - 10.2014

Grade School -

East Mersea Public School

Secondary School -

Leamington Secondary School

Similar Profiles

CREATE PROFILE
MARY LOEWEN