Mary Lee Knox-Bauer

Providing intake assessment, ongoing treatment planning and referrals to over 30 clients, including students (e.g., Academic Accommodations/Accessibility Services, Program counsellor).

• Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
• Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.

• Front-line crisis support, assessments, intakes, referrals, emergency assistance.
• Advocacy and Resource Coordination, guiding clients to mental health, employment, housing, and addiction supports.
• Documented client mental health status in HIFIS.

• Counselling & Mental Health Support: Provided individual therapy for issues including academic-related stress, depression, and anxiety, using an eclectic and solution-focused approach.
• Assessment & Treatment Planning: Conducted intake assessments, developed tailored treatment plans, and ensured ethical care in line with CRPO guidelines for over 30 clients.
• Collaboration & Advocacy: Communication with multidisciplinary teams: Accessibility Services, wellness professionals, to support mental health, all overall student success.

• Provided counselling services to over 21 clients, such as Psychoeducation, intake, assessments, and initial therapeutic interventions.
• Gained hands-on experience, while under professional supervision, in treatment planning tailored to individual needs.

• Delivered counselling services to over 25 clients of diverse populations, integrating psychological theories into practice.
• Assisted in treatment planning and developed strategies tailored to individual client needs.
• Administration & Communication: Documented reports.

• Crisis support, intake, assessments, phones, reports, emergency assistance,
• Advocacy and Resource Connections in the Wellington Co.
• Worked collaboratively with other staff and multidisciplinary teams calmly and successfully while in states of crisis.

• Academic Advising & Support: Delivered comprehensive guidance to students, staff, and the public regarding academic decisions, course selection, program requirements, and university policies across multiple communication channels. Sometimes managing over 100 incoming in-person calls, and UofG online system requests per day during the first two weeks of September.
• Program Navigation & Application Assistance: Assisted students with program changes, form completion, and application processes, ensuring accuracy and adherence to institutional requirements.
• Resource Knowledge & Referral Coordination: Provided informed recommendations and referrals to appropriate university services, enhancing student access to academic and wellness support.

• Provided individualized mentorship to all of King's International students, guiding them through university policies, academic planning, and personal development successfully.
• Assisted students in setting academic goals, identifying challenges, and utilizing campus resources to enhance their success.

Transferred from Kings/UWO